On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
It deleted my setup twice when I went to pay but other then that it was great. I give it 5 stars. The quality is amazing. Great job Ultrasabers and I look forward to more purchases in the future.
This is the second saber I've purchased from UltraSabers, and am pleased with both the quality of the product and the customer service. I made a minor error in submitting the order for this one, which I noticed looking at the invoice. Linda was able to correct the problem and still meet the expedited shipping I needed. Very pleased with the service!
Excellent experience.
Amazing products and great prices
Straightforward ordering process,item dispatched promptly.
Order is great shipping is high.
The service it was was fantastic. Constant emails and updates regarding my order.
Thanks!~ Hopefully these make it by Christmas!
Hopefully none of the issues I have read about will surface on my first saber. I look forward to showing it off.
Could have used an instruction sheet. Looks great, well done, can't wait to show it off.
I recieved the standard issue v3 in green and i couldnt be happier!
Have been staring at this beautiful saber for months now finally had to do a coin toss between the Consular or the Electrum Wind. So Consular won the day and truely is an elegant weapon for a more civilized age.
Everybody at Ultrasabers was very kind and the service is very good - my englisch is bad (sorry I am from Germany). But the Blade Retention Screw on my saber broke on the second day. Now my saber is back on the way to Ultrasabers. When it comes back to me - yes I like it very much - and it is repaired, I will update my ratings to more stars. But at the moment I can't say that I am really satisfied with the product I got.
Getting my fourth Ultrasaber, their quality blows me away every time! Soon, my hope is to show others the magic of real sabering!
The website should flow better. It is very difficult to find information on the website using the search capabilities.
This company Ultrasaber is great. The product was amazing and the shipping and time were great. My girlfriend loved the saber and am planning to buy another for myself.
Returning customer and I will return again if my order is as satisfactory as the last.
Overall a good experience, just hope I can get my blade falling out situation fixed soon.
Very easy, tons of options.
It was fairly fast, not difficult in the slightest, and my only regret was not getting one sooner!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.