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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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The shipping takes a little longer than i expected but overall it's pretty good
First Purchase. Quite satisfied
Perfect, exactly what I've been looking for...best selection
Good experience. Fast shipping and product was exactly what I thought it would be.
I will like refer alot saber-minded people, your way simply cuz I think you get alot more bang for your buck $ than even officially licensed sabers... plus the fact that it's custom makes it unique.
Excellent ordering experience
Quick and easy to use, awesome build
This is my second lightsaber from you guys. Keep up the good work.
Loved the pictures for the options. Some were missing or broken. Otherwise was a great customization process!
Ultrasabers is an amazing company.
You guys are simply THE BEST. Every time.
You guys were very helpful on phone and with the chat
They arrived ahead of schedule and absolutely beautiful. I will definitely buy from ultrasabers again.
Great site, easy to use with lots of videos giving explanations. Customer service is among the best to deal with. Very helpful and friendly.
Another great experience with this site!
Delivered fast.
Love it! Bought for my son and will be getting myself one probably this weekend!
Amazon has spoiled me with low shipping and handling costs. Otherwise Ultra Sabers website is a snap with good quality saber parts.
Excellent products.
Keep up the good work!
Customer service through chat and email were very helpful
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.