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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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The lightsaber was delivered very fast and the packaging was professional.
The Customer service at Ultrasabers is very helpful and answers queries on the spot.
My particular thanks to Marlena for her lightning fast help.
Ordering so far, so good. Customer service replied within 12 hours(overnight).
Update: Shipment Received!
Everything is as ordered, whole process is fast and efficient. Special Requests were Answered with Yes. Still have ALOT of playing around with purchases-FOREVER! Waited 40 years to find this dream item-wish fulfilled.Thanks to the whole team at UltraSabers! What's next on my saber list...Hmmm, thinking Dark Mantis. Cheers!
Quick, easy, simple.
I had a great time looking through all the lightsabers. This was my first time seriously looking at buying one, and I am looking forward to dueling with my friends. I would highly suggest that the Saber you get has a color to it. The silver is OKAY, but a green or red would have been perfect. This was my first buy so it's okay. My next one will be green.
Thank you!
Amazing service
This was so easy, lol, maybe too easy to spend $$ but I am so excited to order my Lightsaber. I suspect this will be the first of many!
The website is easy to navigate and live chat is very helpful. The live chat individual gives good insight on what clash colors work best with a specific color you choose for your blade. He or she was also very well informed on the technical aspect of the product such as different battery set ups and which set up are ideal for the type of saber you are looking for. The website overall is just a lot of fun to play around allowing one to see what kind of saber set up can be made. The whole purchasing process was just a joy to me. I purchased the Lost Gray and its just such a well crafted and beautiful hilt. The whole saber feels completely solid as if it was constructed like a real sword but just a lot lighter. I will definitely buy from ultra saber again.
Got my first saber a few weeks ago. Apprentice v4 in Arctic Blue. Loved it so i had to get another one. Fast shipping and awesome products!
Absolutely amazed at the craftsmanship, quality, and beauty of this Emperor's Hand lightsaber. Amazing customer service and the ligtsabers are worth every single penny. We will be customers for life.
Super
Delivery was spot on! Product is beautiful! I purchased a lightsaber for life!
It's very simple to shop and great customer service (I'm a repeat customer)!
Very easy to place orders, as well as the descriptions of the merchandise made it quick and simple to build my saber. Thanks for making this site what it is, and thank you to those who take their time to fabricate the materials so that we can finally have our own sabers. May the force be with you
Can't wait to get my Sabers!
Couldn't be happier!
The saber customization and ordering process was intuitive and easy. Ultrasabers ships their products very quickly and I'm looking forward to my new saber.
The Dark Mantis has sharp finishes, I cannot swing it around without wearing a thick glove to protect myself as I have already cut myself on it. The saber was also a lot heavier than I expected so it wares me out a bit more than my other sabers do.
Overall the saber is nice, beautiful design and I love the windows and pommel designs as well as the curve in the hilt. The only problems being the weight and size of the handle and the sharp finishes which make it impossible to do any actual combat without a glove.
B) happy
Very smooth and sleek
The experience was great and affordable!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.