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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I didn't technically order mine. I picked it up at the SLC Comic Con. But let me tell you it was good experience! They were super helpful and courteous and had my lightsaber done in a 1/2 hour. And it is a really good quality product. I look forward to continuing business with them in the future.
We bought our saber at FanX and it was a great experience! Super fast and always a pleasure! This is our third one that we have and this time for our daughter.
I love my light sabers
Very helpful thank you
The service was awesome
Love the Saber very durable.
It was my first time seeing ultrsabers a a convenient, staff were friendly and very helpful. Saber I picked up looked and sounded amazing
Easy choices. Easy checkout.
I think you need to place a line on your website entitled "begin order process here." Once I figured it out for myself it was pretty easy, and I'm 70 years old.
I'm so excited to start this videography class off with actually good (ie. Not Walmart) Lightsabers.
Bought for my sons 11th birthday and had to get myself one. He received the emperors hand and I got the manticore very happy with both, great craftsmanship, sound is great and bright sturdy blades. Will be purchasing more.
Have an awesome selection for everyone's desires.
Easy to customize order.
Great!
Very happy with my Saber!
Fast and uncomplicated delivery.
Fast processing and shipping. I love my saber!
Great service. Many customization options to really make the saber feel like your own.
Ultrasabers shipped same day as my order. FedEx dropped the ball though. My saber rode on a delivery van for 3 days before it was delivered
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.