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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Easy to use website but still offer complete customization and lots of options to suit your saber needs
Customer Service here has been excellent. Prompt responses from the representatives, knowledgeable and definitely willing to work with you to make sure you get what you want and are satisfied with your purchase at UltraSabers.
Looking forward to battling like a Jedi and Sith. Ultra Sabers will now have another of their products represented in the Dragon Con parade this year. Thank you for building these!
Overall experience was very good. Ordered two sabers and received them in a very fast time frame. Both meet expectations for simple combat and flow sabers.
I have ordered here many times. They never disappoint!
Easy to follow options when ordering. I would like to suggest a visual model when doing a custom build so you can see what it will look like.
I bought an entry level lightsaber with all the lighting and sound effects as a gift for my nephew. This will be the first lightsaber he gets and I wanted to get him one that has that wow factor that they have in the movies. I received the lightsaber pre-assembled and with batteries included - what a bonus :)
Needless to say I had to 'make sure it all works' and I must say I am blown away - this is just such a perfect gift for a little Star Wars fan - I know if I was his age and I got one of these for my birthday, I would jump out of my skin.
Great job, from customer care all the way through delivery and a brilliant product. I am sure my nephew will be blown away with the realistic lighting and sound effects
Thanks for putting together such a great product, I am well impressed :)
Easy and convenient, awesome... I just wish they would use a more economical shipping method especially since I'm also from Texas.
Very easy website to use. Loads of customization options. Great customer service. Well made products at a very good price.
Great sabers. Would buy again (when I have the free money).
Easy to follow. Answers to questions easy to find.
Quick shipping and excellent product!
Your website is very user-friendly!
Overall very easy to use is plenty of options ways to customize just a great experience I will be buying again
Sophie was delightful and quick with her help
Great costumer service and quality of the blades.
You guys care about what you do and make sure that the product gets to the customer in one piece and in good time. Keep up what you guys do!
Easy to customize, and packaging was good
Excellent explanations and advice great service and amazingly fast delivery
Super happy with it. Will be back for more.
This was our first time buying from ultrasaber and we are now forever customers. Amazing products, good prices, high quality and fast delivery. A+ service!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.