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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Awesome service and product. I'm in awe at the attention to detail, high end parts and production values of my lightsabre. The Star Wars theme is playing in my head! Exactly what I was looking for. Thanks!
FINALLY I HAVE A SABER WORTHY OF A SITH!
Fast and easy.
Like the site. Easy to use and great prices.
Great Products. This is my third purchase.
Very easy experience and much better quality than expected.
I have heard tons of great things about ultra sabers from all over the internet. You guys sure lived up to the high praise! The website looks great! It is organized well and it was easy to find what I was looking for. The videos were super helpful along with the rest of the Holocron. The checkout process was great and it was super easy to pick my saber options. The saber feels great and really well made! My one suggestion is to make the grab bag easier to find though. Keep up the great work!
The only complaint I have is that I don't have more money to spend right now.
It was great
Nice site. Great looking sabers. First time buyer.
I love Ultrasabers. I even asked them for a few extra screws because i lost mine and they threw some in at no charge! Really great job done by them.
Site is easy to navigate once you understand what varying types of soundboards they offer (I'm very new to this so didn't know what to buy originally but the forums are extremely helpful. This thing is super high quality and Ill be ordering more for our kids down the road (and I don't have kids yet).
I like the lightsaber but it is rather large and the flash on clash isnt very responsive. I am big so i dont mind the size or weight as much but someone smaller might. Then again for half the price of a vader's vault saber i cant really complain to much.
Great!
Super happy with my order. Came quickly and was convenient.
I love Ultra Saber products and the speed of delivery.
I'm new to the lightsaber collectors scene and besides your page I visited another recommended site. Yours is definitively way better when it comes to customizing the saber, very well explained. If you are an international buyer like me, I highly recommend ultrasabers.
The sabers arrived and are way better than I expected! Great work guys!
Awesomest customer support ever!
When you realize something has been a shared interest between generations of family, compound that with years of being a fan and countless hours daydreaming about saber duels... You got to get two!
Like sending a gift back in time to yourself when you were 8. Priceless.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.