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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Good interface, good service and quality products.
Easy to use website and prompt delivery. Couldn't be happier.
Fast shipping, great buy!
Excellent product and service! Will buy from again!
Three sabers were ordered at the same time, two of the three had damages or problems with then when opened from the packaging. And based on the problems and the packaging during shipping, it seems those problems were prior to shipping and packaging. Very disappointing for something at this price point to not be quality checked before going out the door.
The weights are good, the product structurally seems very sound, but the fit & finish problems keep these products at the lowest level of show quality. Something that, in my opinion, is unacceptable for this cost.
I cant tell you how many times a day I'm on your site for the past few years just itching to buy my first saber. I'm finally doing it and now excited and cannot wait. Thank you.
Nice layout and plenty of options, but it would be even better with some black anodized parts for the lower-end, complete hilts as opposed to just all silver or all black. Very happy to suggest this site to others!
Super fast and easy. 2nd order and I'm super excited
By Far the cheapest and easiest experience in the galaxy.
Cant wait for the saber That I ordered.
Good interface- although there are quite a bit of options, they are easily sorted.
Quick processing and delivery time
Easy to use site and pricing is well explained.
Lots of great options for customizations. Just had minor issues with the checkout process. Possibly more my issue than theirs. Overall satisfied with the whole process and the product itself.
I personally feel that descriptions on certain customization items should be more clearly explained. The difference between standard color, and emerald color. Other than that, excellent customization options and an easy checkout process.
The monarch just looked great on the site and in review videos but when I got mine I just wasn't impressed with it I expected more I guess
Great experience, easy to use light saber builder. I'd recommend to anyone.
Awesome product. Third one I've purchased! Definitely recommend Ultra Sabers!
The time from order to delivery is amazingly fast, the price is great, the build quality is good but not great, i would buy again.
Your website is well put together and I love the wonderful array of options that you give us for our sabers! Keep up the great work!
Easily navigated and intuitive building process
I have order several sabers from here and they were all amazing. You do great work.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.