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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Thomas R.
1 review
0 helpful votes
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I had bought my lightsaber and had heard nothing for weeks about if it was shipped or not. I emailed twice and about 3 weeks later they responded to one of my 2 emails. On week 4 I got my tracking info and my lightsaber had shipped. I waited another week for it to arrive and I am very satisfied with my product. The wait is worth it

Date of experience: August 10, 2020
Pasquier L.
1 review
0 helpful votes
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Very good product, quick delevy (one week to USA to France).
Best regards

Date of experience: August 10, 2020
Bill M.
2 reviews
0 helpful votes
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Wait times were longer than preferred, but I was happy with the sabers. I've never had any issues with Ultrasabers and will continue to order from them.

Date of experience: August 10, 2020
William T.
22 reviews
0 helpful votes
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I like my lightsaber but you guys did screw up the order I ordered two or three different lightsabers and each one got messed up the wrong parts for the wrong handle stuff like that but I am satisfied

Date of experience: August 10, 2020
Tom J.
5 reviews
0 helpful votes
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The saber is amazing and I look forward to some amazing things with it!

Date of experience: August 10, 2020
idrum H.
1 review
0 helpful votes
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I understand that the process may take a long time, especially during the pandemic. But I never received any updates after emailing about the status of the order. After waiting since mid March I thought the saber would be a little more than just silver and not even any color for the blade. That being said I do really love the saber but would have a easier time accepting what I got if I didn't have to wait since March.

Date of experience: August 10, 2020
Rob B.
8 reviews
0 helpful votes
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Sent multiple emails with question that never got answered both before and after purchase

Date of experience: August 10, 2020
sean c.
1 review
0 helpful votes
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Delivery took a bit, but is understandable considering the current times. All three sabers arrived in perfect condition. The mystery box sabers were a fun surprise to wait for.

Date of experience: August 9, 2020
Bryan A.
9 reviews
0 helpful votes
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The order took about a month to ship here, the product was well made and I did enjoy what i got. My only concern would be that I couldn't check where exactly it was and it took quite a long time to get shipped. Though in my opinion I was satisfied with what I bought and might purchase another one in the future.

Date of experience: August 9, 2020
Jacob F.
5 reviews
0 helpful votes
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The saber I received far exceeds any of my expectations! Will buy again!

Date of experience: August 9, 2020
Brock M.
1 review
0 helpful votes
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Took forever but thankfully we anticipated so the sabers showed up a couple days before when we needed them. Hopefully they'll arrive much quicker as I hope to get a few more for my family.

Date of experience: August 9, 2020
North Carolina
1 review
0 helpful votes
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Lightsabers
August 9, 2020

They are really great. I would definitely buy more lightsabers from this website. They are cool to play around with.

Date of experience: August 9, 2020
Wayne G.
4 reviews
0 helpful votes
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Well worth the wait!
August 9, 2020

Well worth the wait!

Date of experience: August 9, 2020
Emma Y.
13 reviews
0 helpful votes
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The saber was in excellent condition but I did not recieve the blade plug that I ordered.

Date of experience: August 9, 2020
Jon D.
1 review
0 helpful votes
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A great product, a excellent mystery concept, but slow to deliver, a useless priority delivery option, due to slow order processing (even by COVID issues, and very difficult ability to get a response from customer service. Communication And response are key to a happy customer, before and after a purchase.

I want this company to succeed but it takes work in all areas.

Date of experience: August 9, 2020
Morgana T.
1 review
0 helpful votes
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Took a while to arrive but is a great saber
August 9, 2020

Took a while to arrive but is a great saber.

Date of experience: August 9, 2020
Florida
1 review
0 helpful votes
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Underwhelming
August 9, 2020

The customer service is absolutely horrible and I didn't get any orange or red color discs with my order.

Date of experience: August 9, 2020
Florida
1 review
0 helpful votes
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Undecided
August 9, 2020

After waiting longer then was told it would take and ZERO customer service when I inquired about it(3 emails and several phone calls), the light saber arrived and so far so good. My son loves it I titled it undecided due to lack of customer service and only having it for 3 days now

Date of experience: August 9, 2020
Alabama
1 review
0 helpful votes
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Cheap and bent.
August 9, 2020

The saber I recieved, which was a $200 mystery box, was not what I expected. I don't believevit was worth $200. It was not well made, and came with a bent blade. I tried to contact seller. But received no response.

Date of experience: August 9, 2020
Florida
1 review
0 helpful votes
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Everything I have ordered from Ultra Sabers took a while to get (might want to work on that a little) but the quality just can't be beat... especially the light saber that I ordered. That thing is as close to being the real thing as it gets.

Date of experience: August 9, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748