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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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No problems, very accomodating
Real Good experience overall. I just think that you should include a basic guide on how everything work. We have hard time to locate how to shut down the light saber, we firering it up by pressing the only switch on the Graflex SE but we had some fun trying to closing it until 15 minutes later I hold down the button accidentally and then the magic occurred, it closed ;)
So many options. Other than too much text on each screen and so many exceptions, everything else is great.
Great shopping experience great product great staff answerd all my questions and helped me out!
Got several sabers for me and my friends!
All sabres are bright and look great
The ordering process is easy but I couldn't find a way to cancel the order like (not like I was hoping for to)
Pretty easy website to navigate!
Always love my shopping experience, have supplied everyone with a lightsaber. My sisters use the sabers without sound as nightlights, a cool way to walk around the house. I have two sabers with sound, until we invent actual light blades these are great stand in's. All of my orders arrived in a timely and without issue. The colors are great. The blades are sturdy. Well worth the price. If you want a lightsaber, if you have always wanted one since first discovering star wars. UltraSabers is absolutly the place to shop.
Love this service. It's just the grandest.
Extremely well put together website makes navigation and selection of options a breeze. Looking forward to my new "toys". Thanks!
Some technical issues with order being quickly and professionally resolved.
From A to Z. Great job. Fast delivery, great product and good price. Im a happy and will return customer
Looks outstanding!
Amazing hilt from a mystery box. Got here in 3 days!
Super nice people even gave me a free t-shirt and 15% off my next order you can't do better than that they are the best people to get your lightsaber from I highly recommend them
Very satisfied with my purchase
Quick, painless and easy!
My first Ultra Saber and looking forward to the surprise. Have to say it was a great item for the value looking forward to buying more high end items in the future.
Great value
It was hard to find information on couplers and plugs. I'm unsure whether I needed plugs. And I believe I bought the coupler I want, but it wasn't obvious to me what flush vs not-flush looked like and what adjustable meant exactly. Examples and descriptions of those things would have been useful.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.