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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I decided to get a grab bag saver because I couldn't decide on a hilt. They all looked awesome. And it was the perfect price for me.
Awesome dudes, gnarly! First saber I ever purchased, a Mystery Box, and it was pretty awesome to experience opening that box to see what was inside. It was "merely" a Dark Apprentice with AV switch upgrade, but was still awesome nonetheless. Quick ship, high quality product. Can't say enough good!
This sabre is awesome! More durable than i expected and it aounds amazing! Will order again foe sure!
This is my second time shopping here, and I am truly satisfied by the great quality and efficiency. Usually, packages take about four-five weeks to arrive to were i live, all of my purchases arrived after two weeks!
The saber arrived in perfect condition, working great without problems. The blade (40") arrived perfectly as well.
Definitively shopping here again!
Son very happy.
Very cool, waiting for my first sabre, of many. Thanks for all your videos and help throughout all of this, haha
Loved it! Impressed it was constructed so quickly.
I LOVE the concept of the mystery box, a friend and I got a mystery box and the hilt is extremely well made. We both got a dark hilt with red, but that's okay! I'll probably do it again, hope to get sound like my friend did!
Thanks Ultrasabers!
Absolutely LUV this company and their sabers.Thanks so much
The only complaint I have about Ultrasabers is the lack of a virtual builder, or something of the sort. It's very hard to build a custom lightsaber without being able to see how the parts will look together.
Other than that, I adore this company! Shipping is lightning fast, and the lightsabers are stunning!
Excellent customer support. Product is well represented on the site and is clearly high quality craftsmanship.
Quick and simple. A+
This is my first order from any saber company and I will say from a costumer service point of view I will continue to do business with US. I ordered a stunt saber but after the order I lamented and wanted sound. US was incredibly helpful in "building the saber you want." The hilt is phenomenal, exactly what I wanted. Thank you.
Very easy to use website and great prices!
Amazing saber! Amazing site! Ok prices.
Nervous as any first time buyer might be but the online chat and vid reviews really helped. Also me mates that have them really sold me on them especially my friend Sean Ward, he's a Legend. The staff was always there to answer my questions and gave me sound info and advice. I've looked at other sites and Ultrasabers has the most options for the best price. Not that I'm dogging the other sites, just simply that I like Ultrasabers options better. If the saber is as awesome as I hope I'll likely make them my one-stop saber shop.To augment a quote from a famous Admiral "IT'S A DEAL!" anyway, I hope to see Ultrasabers at a con in the future to add to my saber family. Thank-you for your time!
Great product and fun, color discs did not work.
Best JW
Great service, easy and straight forward and short time to wait for your saber. Thank you again.
Very easy site navigation, and delivery time was very reasonable!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.