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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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The saber is awesome. My kids love theirs. I highly recommend the mystery box to start so you can see the quality like I did. I then ordered a custom diamond saber. I can't wait until October for Halloween to show off the sabers. Customer service has also been phenomenal.
Thanks Ultra Sabers
Once again great service great product
Easy, very satisfied customer!
It was satisfactory
Good saber, good deal.
This will be my son's first combat saber, and my second Ultrasabers purchase. The saber was assembled and shipped within a week! We are both super happy with it, thank you!
Love it, have 4 amazing sabers so far. And hope to continue adding more, from your collection of course. Though I did get a few with a loose AV switch, but overall spectacular!
It's freaking awesome
Thank you!
Great service, quality sabers. Very satisfied with our shopping experience and with Ultrasabers.
Gghbh
Thank you and excited to buy my sabers from Ultra Sabers!
I love sabers :D
Rly good selection and customer service Terriblr shippimg
I love my LightSaber! Less than a couple hours later and I shopped and purchased again with UltraSabers.
Exellen experience always
Im very happy with my purchase i would recomend ultrasabers to anyone who is looking for a lightsaber.
I am so happy with my purchase i ordered another 4 mystery boxes on saturday
The process was quick and painless, and I got my order very quickly. I ordered it on a Friday and it came on a Monday, with just the standard USPS shipping.
Great customer service! Very helpful in pointing me to the products I needed.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.