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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Really great customer service and really nice people, keep up the great work, got the item on 5 working days after order and the earliest it was mean to come was 6 working days so made it from Texas to Victoria Australia in 5 working days that is the best i have ever had so mega thumbs up from me
Thank you for providing the resources to research which build customisations are best for me. Build quality was mostly good a few minor flaws that are barely noticeable and do not affect performance. Would prefer skinnier hilts and a comparison table for hilt dimensions and other specs.
Great chat support, and easy registration and shopping process.
The product was shipped almost instantly and arrrived a day earlier.
Recived two fine sabers from the mystery box (one with sound!) and was very pleased. Looking forward to my next purchase!
I received my saber. It is AMAZING! It is a well crafted work of art. I am EXTREMELY satisfied with my overall shopping experience, and plan to order again in the near future. Ultrasabers exceeded my expectations! Well Done!
I spent a good bit of time perusing the various saber sites and thoroughly enjoyed using this one when I eventually decided on it to purchase a saber from. The site is artistic, very dark-side color palette, and easy to use to select the exact saber you want. I cannot say a bad word about it and can't express my satisfaction enough. I don't know anything about all the saber-forum drama about different sites so this is just my unbiased honest review based on a purchase I made for a Jedi cosplay costume to hopefully use to join the Rebel Legion. The purchase process was enjoyable and understandable, the checkout process wasn't shady, I received emails keeping me updated on where my saber was in the creation/shipping process, and it was shipped almost immediately. 5 stars and two thumbs way up. Awesome site and can't wait to have the budget to use it again :)
Looking forward to my next saber. You guys are my go-to for lightsabers. Also, every time I someone held the crossblade, their reactions were always taken aback. Love your stuff.
Best overall experience ever.
My wife and i are very pleased with our mystery box sabers. Mine was pretty standerd, nice. Hers was an LE V4, so very happy. Thank you Emory and team!
I've ordered from you guys a lot in the past and i have always had a great experience!
Paypal wasn't working during the checkout process, other then that it was great.
Excellent, easy to use website and very much looking forward to my lightsaber
Excellent quality product. Good shipping time.
Great options and great prices. I had ordered the 24" blade because I am short, but was not anticipating just how short the blade would be! Still, it fits me well and is easy for me to use. I love that I can order another blade later if I feel like it instead of an entirely new saber. Very happy with my purchase.
My only complaint is I never got a covertex wheel one on of my sabers
Please provide the tracking number
Very good service im very exited to finaly get a well made and high quality saber.Keep going!
Ordering system was very easy to use
Custom saber was delivered in less than a week from order (fantastic considering it had to come to Australia). Is exactly what I wanted and cannot fault the product. Excellent service from ultrasabers!
Bought 2 mystery boxes. Was a little confused on what I received. Other than that, great experience.
Just a great product. Only thing better would be an actual lightsaber pulled directit from a portal connecting our universe to that of the Star Wars universe.
It was actually something extremely fun and exciting to shop for! Very easy to navigate as well. The mystery box heightened the excitement as well.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.