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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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The cost of the add-ons, the sabers themselves, and shipping is too pricey. Because of that, I limited most of my saber's customizations to basic standard selections which is a let down. But quality of the sabers are overall great!
Amazing Mystery Box experience! 5/7 will order again!
I was trying to decide on a purchase on either the mystery box or grab bag and HOLLY was a huge help in making the decision! Thanks again, Holly!
The best website and no expensiv
Quick and easy the second time through. I received a Dark Sentinel v4, with a blue LED. I like it because it's much slimmer than the Bane I received in my other grab bag. Also, I swapped the Bane pommel to the D. Sentinel and the color contrast and weight distribution is better now. The only thing is, the finish on the pieces could be better. All the edges are overly sharp, they all need rounding over. The D. Sentinel needs to be stripped of the black coating and sanded down. It still has a freshly machined feel to it, it's like it wasn't sanded and smoothed before coating. But overall, they are great, because they give you a chance to customize them yourself, versus being too afraid to mess up the finish it already has.
Love this site and product
Had some difficulties with check out, had selected paypal but the site wouldn't accept I had selected a payment method and let me progress, despite it showing I had selected that method, switched to card and it worked ok.
We were very impressed with our grab bag purchase, both sabers are beautiful and the one that came with sound is epic.
Not receiving email confirmations
Wide selection. With a lot of custom options. Great items, that look great. And are well made!
Delivery was fast! Quality was perfect!
Excellent shopping interface with many great pictures and explanations about what option does what.
Its alright for a plane hilt planing u get more
My second purchase. My new addiction!
Superior service.
Awesome and Simple
Easy to understand. Quick and easy!
Great shipping times. The items look great. Can´t wait to put them together.
Good products, good service, good everything!
Awesome shopping experience, and I love the products! Keeping the force alive at any age!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.