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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Very happy with my purchase. Ordering was simple and my order shipped quickly. Build quality is very high. I will order again from ultrasabers in the future.
They were amazing with there communication and the speed in which the saber was delivered was amazing Thank you
Good quality and quick turn around, despite a hurricane.
I love the site, and now have a saber and a staff from here. Definitely satisfied with the quality, and it's the brand my fighting club at ASU recommends. I've only ever been given one thing to complain about, in that I didn't receive my wrench that I ordered with my Phantom Initiate. A dollar isn't a big thing to fret over though, I'm still thrilled about my sabers and where they came from. I may purchase in the future.
Had a few issues getting a card to go through due to a recent address change, but went through the next day. Otherwise, amazing. When the order was received, it came safely and securely packed and was very pleased with my purchase.
All around super satisfied!
As always amazing, can't wait to get my consular.
Lightsaber has been received. It's incredible. Delivery took a little longer than orders in the past though with all the new movies I would not be surprised if they are selling so much more than back when I got my first grab bag.
Fantastic products a must have
Awesome quality, awesome price, awesome execution.
I am thoroughly happy with my saber and will definitely purchase more in the future.
Web site is a little janky in option selections. Shipping took a bit. The product is actually just kid of 'meh'.
Thank You so much. This is a much needed purchase. Fast easy and fun!
Website was very easy to navigate and the sabers are great quality. The sabers feel very natural and the weight is no wear near as bad as I was expecting
Quality products, customizable options, and great service!
Fairly simple and straightforward
Great service. Definitely going to buy one next year
The website is easy to use.
Service was great...would do again if I had bigger wallet
Everyone was super cool, explained everything very well. I bought the mystery box and was very happy! Thanks!
I had a great experience
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.