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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Blade is awesome and the vendors were great. 10/10 would do again.
I ordered without creating an account, but I wasn't able to check the status of my order online.
First time buyer bought it for my wife for chistmas it's awesome!
The order process was very smooth and the forum helped a lot with clear information on forum only colors.
Very happy with my mystery boxes, both sabers look fantastic.
I'm absolutely flashed and i will buy again! I Love Ultrasabers! Amazing Work! Nice greetings from Germany
Website is easy to navigate, delivery time was great and the products I received are unbeatable, Thank you
So much fun! Incredibly excited to own my very first lightsaber!
Mystery box is big disappointment. I know there is chance to get a stunt saber, but when I real get a stunt saber for spend 75, which I can get for 65.99, it feel suck. This promotion is not smart, so am I. V4 quality is just ok. Anyway, this is the first time I bought at Ultra and it will be the last too.
I ordered a grab bag saber, gotta say the options for those were suprisingly good! Looking forward to getting my suprise saber
*recieved* got my saber, really liking it so far. No sound, but the red blade is just gorgeous.
It was a surprisingly easy experience for my first time ordering sabers and the ones that I received were amazing. They hold up well and look great!
I started to worry about my order after two weeks and still didn't arrive. Then I got an email from you guys telling me that you were in Texas w/hurricane and I completely understood, thank you once again!
First Graflex bunny ears(winged tip) was faulty, loose and stripped. Other than that, the other 2 sabers I got(initiate then Arbiter) have been great.
Second Graflex and Guardian are both great quality and able to be used in combat.
I got what I wanted and I'm super excited to put it to effect with my cosplay
Thank you again Ultrasabers for another amazing lightsaber you guys sent me! Even through tough times, you guys still pulled through! You have made me a customer for life!
Very pleased. Excited to buy my next one!
Very good company to deal with. This is the 3rd sabre I have got for my son, and he loves them
The website is always easy to navigate, understand, and shop. The products are beyond compare. Love this company overall.
I love the customization you can do with your sabers!
First time buyer, awesome possum
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.