On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
I've been wanting one since Star Wars celebration in Orlando!
Easy and on point as always. Love the variety on my mystery box hilt's.
Charger for battery's did not work.
Very helpful. Good prices, I received my saber about 20 minutes after I ordered it at Dragon Con.
Over all the service was great with no problems
Great crew! Fast service. Great product! Definitely going to become a frequent shopper!
We now have 3 ultrasabers and love them!
Awesome expierance staff was helpful and a lot of fun.
Great stuff, great service.
Great product hope to buy from you all again.
Great sabers! This will be my second one and I'm super excited
You guys are awesome and i love your products and i got sound as well.
BEST AROUND! THIS WILL BE MY SECOND SABER FROM U.S.! KEEP UP THE GOOD WORK!
Fantastic staff! They were super helpful in helping me built my light saber pike. You guys rock!
Everyone was friendly and very helpful with my purchase.
Great sabers great company.
Love my emperors hand.
It was great simple and they delivered in a timely fashion
I used coupons and none of them worked. And the system didn't indicate if they worked or failed until after checkout.
Great service and product
You guys rock.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.