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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Service was great, all employees were wonderful, and the merchandise quality is exceptional
Quick friendly service. Lots of cool options from the basic to the extravagant.
All sabers are good got a few of the same but I did take the grab bag sabers. The best was one of the grab bag sabers was a lost Gray with premium sound and rechargeable batteries.
Fantastic experience!
Good price, great staff
Everyone was super friendly and helpful. Will surely recommend to friends!
Amazing service, great product!
Fast and friendly assistance, great company and a great product.
Great customer service very friendly in person at a convention.
Thank you. I am a return costumer you all made my wedding the best day ever so i. Am back. Best sabers ever!
You guys rock!
Everyone was super helpful, they were able to build me the saber I like
I would buy another one! Great to work with!
Awesome, helpful people.
I've been trying to get an Ultra Saber for years. Finally managed to get the best quality saber on the market.
Hope it's a good one. Haha
It was simple and there was always someone there to help me with picking a saber.
They took great care of me and the sabers rocks
Excellent service.
Wonderful product and service!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.