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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Awesome customer service amazing product
Nice looking and nice weight
Excellent quality product and timely delivery for a great price
What more do you need?!
Quick, professional sales people. Very helpful!
Great experience!
Received my 2nd mystery box and I was pleasantly surprised that it came with sound.
Website is easy to navigate and all additional options are described well. Customer service is amazing, and delivery times are surprisingly quick.
There is not much I can say. But I will say this. I was very pleased with how my saber turned out. And the service and time that it took to arrive was very quick. I was very satisfied with my order, how it turned out and how fast it arrived. Keep up the good work guys. You get a 100% rate from me. You can expect a few more orders in the future.
Jordan was wonderful and helped a lot!
Great Experience
Everyone was so awesome and the have very high quality products!
Sophia and Ruby were so much help! I'm thankful they were available to help me put together my Sith weapon! The delivery of my saber was done expeditiously, and all items were received as ordered, and in prime condition. The red glow in my eyes as I removed my Ultra Saber from its delivery carton and charged it up was as bright as the red joy reflecting off my smiling teeth. I cannot wait to order another.
Very nice
Waited a year and a half to purchase. Well worth it.
Quick order process.
I got my saber as a $75 mystery box. My saber was worth $110 was well worth the $95. The only thing i dont like about it is that they fill the inside with hot glue so now i cant change out my button for one that they have on there site that lights up or add sound or customize it how ever i want...
First experience with ultrasabers and I was so thrilled, I've already placed another order!
Best experience ever! I got a sweet sentinel v4 in guardian blue! I totally recommend mystery boxes!
The quality is excellent love this company
This is my fourth order and my fourth mystery box. I couldn't be happier with every part of the transactions. The quality is always top notch and shipping is fast.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.