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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Great looking product and helpful sales staff!
Great!
Great service knowledgeable staff and a kid that uses the force. We couldn't ask for a better experience!
Very frustrating but worth it. My order originally was given to me wrong. Thankfully they fixed it before the next day of the convention.
Easy to navigate site! All the options I was shopping for were available.
Fantastic. This will be our 6th saber and we couldn't be happier.
All around great
I was overall satisfied with my purchase except for ordering two sabers and only having one of them ready when I was called. I like the sabers I buy here normally and hopefully this won't happen in the future. My Consular and Belicose were worth the wait.
First time buyer for grab bag was really hoping for sound but it is a grab bag. Will be buying from again really cool saber
It's a gift for my son, so we haven't opened it yet
Ultrasabers is always a great purchase. The workers are helpful as well as informative. This is my second saber.
Great and friendly customer service
Patrina was very kind when I got my mystery box and I will definitely recommend ultra sabers to my friends.
It was pretty good
Very helpful and easy to order!
I ordered the mystery box as my purchase and was very pleased with the product and delivery. Even though they were in the middle of hurricane Harvey's path, I still received my shipment in less than a week. I was so pleased that I ordered a 2nd one and got it within 72 hours. I'm definitely a customer for life!
Fantastic experience. Very high quality sabers and great customer service.
Everyone I dealt with was tremendously helpful and as speedy as they could be. I've bought from here before and will do so again.
SO MANY THINGS TO CHOSE FROM! I couldn't decide on just one
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.