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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Great explanation of all their products and everything that was available, even on the last day of can.
Overall experience was great. It was super easy to customize my saber and I really liked how they explained what each of the add-ons were. Shipping time took longer than expected, but that's probably because it was labor day weekend. The saber is beautiful and well-balanced.
Wonderful product with quick delivery time
Excellent service and faster lines than I expected
Awesome staff and awesome sabers
Cool people that are chill
Ultra sabers are awesome beyond all reason! I'll be back for more for The whole family!
The light saber looks beautiful and I love the purple blade.
Trying the mystery box, was extremely pleased. Ended up very lucky and got with an emerald saber and plan to order another in the near future.
Excellent service, very helpful with repairs needed.
I cannot recommend Ultrasabers highly enough. I have owned one of their Initiate blades for six years and put it through its paces, and it has always held up to whatever I've dished out. I just went back for one of their mystery boxes at DragonCon and got the saber of my dreams by random chance! I look forward to buying another blade from them in the future.
This was amazing! I loved the mystery box element the best! These are going to be thoroughly enjoyed.
Amazing help and high quality product
These are awesome
Great mystery boxes. Awesome explication of how everything worked.
Everyone was extremely helpful. All of my questions were answered quickly and promptly.
Great service and amazing employees! Great deal for $75!
These guys do great work. Very durable product and the folks are friendly.
Lead time is short, delivery is quick-as-can-be worldwide, and quality as expected (fisrt saber out of four with sound, it's worth it). Why only 4 stars? Because checkout on the site is still a pain. You've got to rely on the force to place your order!
Relatively easy shopping experience. Worked better in Chrome than Internet Explorer
Had a great experience hope to buy more online? I purchased my saber at DeagonCon and was beyond excited! The craftsmanship that goes into theses sabers is amazing! Can't wait to buy more!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.