On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
Since finding Ultrasabers, I have purchased 4! I purchased the Guardian for my first, and have been hooked ever since. The craftsmanship put into these sabers is second to none. Add to that the options available for both sound and the LED modules that are fully customizable, and you have your cake, plus you get to eat it too!
Very quick line. Happy with my mystery blade purchase!
It was really great customer service was amazing super helpful
Way better than i expected!
Had great service and love the mystery box
My second blade, and both times service has been fantastic. I'll be getting a third in 2018. I want the sword of omans.
Everything arrived when it should've, as it should've. Always a pleasure ordering from ultrasabers.
Great shopping experience and I'm very pleased with my mystery box saber.
Everyone was friendly.
Great experience with company. Employees explained all aspect of sale and were exceptionally friendly.
Awesome mystery box item! I love my light saber.
Smooth a bit more explanation on some choices would be good
Got a $75. Mystery box. Everyone was awesome & helpful
Service was friendly and fast. Very pleased
Great experience love the quality and quick service
Honestly, the shop is so great. Your website is so easy to use. I can't wait to try out my new sabers.
Simple, quick and easy to ring one to my taste. Good selection of designs and prices
Amazing!
It has been a wonderful experience and I will definitely order again
Fast, effective, and very good at explaining the options they mentioned. Took me 20 yrs to buy and I am glad I came here. One update, though, well after pickup -- no one offered me the option at the time to get a recharging port and I had no idea they were on offer. I would have sprung for that at the time and now feel like that was an oversight for a simple add-on by the sales team. Otherwise, it was brilliant end-to-end.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.