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Ultra SabersReviews 4,841

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 4,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Zachary K.
6 reviews
0 helpful votes
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Very nice
February 2, 2020

Very nice.

Date of experience: February 2, 2020
Joe R.
2 reviews
0 helpful votes
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Came exactly as defined within reasonable time frame based on the scenario of Christmas and recent movie release. Slight cosmetic scratches on the hilts but this was informed of before purchase due to it being the Mystery box but still came in great condition and is very durable.

Date of experience: January 31, 2020
MIKHAIL K.
1 review
0 helpful votes
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Great value, but one of my Grab Bag sabers had a loose LED chasis which literally fell out of the hilt along with the lens. Luckily I was able to just screw it back inside, but the lens is still a little loose, now thinking on how to screw it deeper inside. Overall still great sabers and really pretty designs, support agents were helpful and fast despite being swamped with orders in December.

Date of experience: January 30, 2020
Michigan
1 review
0 helpful votes
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High Quality, Long Time
January 30, 2020

I placed my order early December, 2019. Due to the release of the new movie, The Mandalorian, and it being the holidays, I expected it to take a while to get here. It definately did take a while to get here. But the wait was worth it. The saber is of excellent quality that I felt I should actually write a review about. The saber is made of a pretty high grade aluminum (at least from what I can tell), the soundboard and speaker fit snugly into the bottom of the hilt, the blade color is bright despite me getting a heavy duty blade, I can control every aspect of the color, sound, etc. I enjoy being able to control which sound font I am using without plugging it into a computer. It came with a blade plug for when it's off and so I don't blind myself accidentally, though I seem to be missing my Blade Stand. I'm still waiting to hear back from customer service regarding applied coupon codes at time of purchase. High chance of me ordering again.

Date of experience: January 30, 2020
harley M.
1 review
0 helpful votes
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Good quality
January 28, 2020

Good quality

Date of experience: January 28, 2020
Azli F.
1 review
0 helpful votes
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Sufficient shipping time
January 28, 2020

Sufficient shipping time

Date of experience: January 28, 2020
Texas
1 review
0 helpful votes
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Wrong Item
January 27, 2020

I ordered a mystery box; received wrong item/saber already assembled. I emailed twice, but no reply.

Date of experience: January 27, 2020
TheDarkLordOfTheSith Z.
1 review
0 helpful votes
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Quick responses, no issues
January 27, 2020

Quick responses, no issues

Date of experience: January 27, 2020
Ian J.
2 reviews
0 helpful votes
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Generic review answer: I always enjoy the ordering process from UltraSabers. Great products at a reasonable price.

Serious answer: I always enjoy the ordering process from UltraSabers. Great products at a reasonable price. This is my 3rd purchase and it wont be my last!

Date of experience: January 26, 2020
New Jersey
1 review
0 helpful votes
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My order was delayed but I was giving a discount code as compensation. When my order did arrive the quality was astounding, I have only experienced on issue, that being the blade screw getting stuck.

Date of experience: January 26, 2020
Texas
1 review
0 helpful votes
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Great Saber
January 26, 2020

The saber is awesome, and the workmenship is top notch.
Do not bother with expedited shipping. I made that mistake, and lost that money :( Do not expect instant gratification.

Date of experience: January 26, 2020
Illinois
1 review
0 helpful votes
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Very Nice Blade Plugs
January 26, 2020

The plugs are very functional - I will be ordering again, as I have more sabers coming soon. Well done.

Date of experience: January 26, 2020
phill s.
1 review
0 helpful votes
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Except for the long time it took to ship out which I understand for the time of the year I love it but you guys forgot my blade plug.

Date of experience: January 26, 2020
SithTeacher G.
1 review
0 helpful votes
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Very happy with product
January 25, 2020

Very happy with product.

Date of experience: January 25, 2020
GB
1 review
0 helpful votes
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I got a pretty basic model for my Mystery Box saber (no sound, simple hilt) but I knew it was a lottery so I don't feel cheated. Besides, the hilt has a great, solid feel to it with a surprisingly bright light and I feel like it's an ideal introduction to the world of custom sabers. The delivery was quick too, once the saber had been processed.

Date of experience: January 24, 2020
Illinois
1 review
0 helpful votes
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I got really lucky
January 24, 2020

Love the customer service and the shipping took 3 to 4 days after processing. Will definitely choose this website for all my sabers.

Date of experience: January 24, 2020
Georgia
1 review
0 helpful votes
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Mystery saber and it was one of many that I actually wanted. It has a very nice weight to it, made of a heavy metal alloy. The blue saber shines so bright in the dark! For 75$ it's really hard to beat.

Date of experience: January 24, 2020
Conway H.
1 review
0 helpful votes
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My experience was not that great
January 24, 2020

My experience was not that great. I ordered my lightsaber December 14 hoping that was enough time to get it before Christmas. I finally received it a month later. I know Christmas is a tough time when it comes to get orders shipped on time. That being said let me share my experience. First after a few weeks I sent a email and got a automated response saying they was behind on orders. Another week or so I sent another email asking for a person to respond to the email. With in 24 hours they got back to me and apologized for the delay. They gave me a 20% off discount code that I will not use because I'm not ordering from them again. Not because the item was late but because there shipping cost is just way to high. Other sites like ultra sabers can ship for about half what they charge. It cost me $21+ for shipping. I ordered a saber from someone else that was a lot farther away and the shipped it for less than $10 and I got my item in 3 days. Now ultra sabers did upgrade my saber free of charge but only after I was told my saber I ordered was out of stock. The lightsaber I ordered was the dark initiate v2 they upgrade to the v3. It was a Christmas gift for my son and yes he loves it. One more thing I'd like to say is as I was waiting for that saber I decided to build one out of sink parts, pvc pipe and some old flash light parts. I Ordered a single deep red cree led a thin wall clear blade from the custom saber shop that I received in 3 days. The build turned out great and the saber is just as bright as ultra sabers. I used a ******* rechargeable battery for the power. I'm sure thing would have be different if it wasn't for the holidays but that is something every company must be prepared for. But like I said the shipped is to much.

Date of experience: January 24, 2020
Willie F.
10 reviews
0 helpful votes
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I got the saber
January 23, 2020

I got the saber

Date of experience: January 23, 2020
Washington
1 review
0 helpful votes
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Mysterybox
January 23, 2020

This was my first saber. And as i tried mysterybox due to funds i was thrilled to find out i got one with sound! Im more then very satisfied

Date of experience: January 23, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748