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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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It is kind of confusing at first, but then I got the hang of it. I will definitely be making another purchase again!
Easy to use site with extremely high quality gear.
Item arrived much sooner than I expected. It is perfect! Exactly what I was looking for. I will definitely be buying from Ultrasabers again.
Website is easy to navigate, except that there are too many amazing choices;-) I've been agonizing over which saber to get for over a month! This will not be my last ultrasaber.
Easy site navigation and excellent customer service... not to mention the obsidian lite, w/ flash on clash mystery saber win. I've got zero complaints!
Everything arrived in time and proper form
Awesome sale was happening, so scored me a archon 3.1 with the standard war glaive emitter and it looks amazing and even more amazing to hold and duel with.
Quick and painless
Fast delivery and great product quality
The chat feature is very helpful. But the rest of the mobile site needs some navigation work.
Pretty good. Wesite text on black background a little hard to read for vision impaired. But great value and superior product.
Ring around A/V switch is loose and rattles
Ordered 2 mystery boxes and both were amazing. Can't wait to order again.
The crafting work is amazing, although it is still a little expensive (specially if you are placed in Europe). Nevertheless, it is totally worth. New desings for sure will be welcomed in the future.
Delivery time was spectacular, less than a week meanwhile inside Europe from outer borders it is usually more.
While I didn't get a fantastic surprise, like receiving two high-end sabers with premium sound, I did receive two solid, well-constructed sabers that will be a blast to use for cosplay--and play in general. :) Will definitely be placing future orders with UltraSabers.com.
Customer service is exceptional
Everything was quick and easy. Thanks for allowing PayPal.
I had some difficulties at the start but in the end I managed to get my order without problem.
Quick and easy love it
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.