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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Great chat with good advice, helped a lot with my decision, great shopping experience!
Adds spam even when ordering, quite useless when you are buying and annoying. Perfect outside of that, really nice that the shipping price for overseas did go down!
Very easy to order and shop with.
Easy to pick out what I needed, and the information for what I wanted to know was readily available.
Fast and simple to use
Bought the mystery box, I didn't get anything super amazing but they are awesome none the less.
Not the easiest website to navigate
Best lightsaber you can buy. Quick assembly and delivery.
I loved the ease of purchase, but wish it were easier to edit what I want for my saber.
Ordering is smooth, web page is easy to navigate. Will be back. If your looking for an awesome light saber look no further then ultrasabers.com! Quality is top notch! And with so many options there is a saber for everyone.
Great service, very well packaged
First time using so I am a little worried but I hope it is all for nothing
Good product
The product looks great and was shipped very fast. I only have 2 minor issues. The first is that there were no instructions on assembly, so when I started to screw the mounting screw to keep the blade secured, I realized I was puncturing through the plastic on the blade with the screw, and I wasn't sure if that was normal. Some instructions would be useful.
The second thing is that the battery pack was unsecured, so when I swung the saber around, the components inside slid around and made noise. I don't know if that's normal, but it did not sound nor feel good.
Otherwise, I have been thrilled with the Grab Bag.
Quick and painless via express setup
Loved my mystery box saber!
Awesome easy great sabers
Fantastic customer support.
As always their service is excellent. The selection of products is great and they are very knowledgeable about their products.
Was great!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.