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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I love this company and I love the enjoyment my kids get from the sabers you all build.
Second order. Love the product. Shipped very fast, with is always a plus. Looking forward to building my collection.
Sabers look great! It would be nice to be able to change options after saber has been placed in the shopping cart.
Easy and quick. No troubles.
Website very easy to navigate. I ordered a $75 mystery box for my birthday and received the Dark Sentinal LE V4 with premium sound. Couldn't be happier...will be ordering again in the near future
Very nice and simple
Aside from all of my procrastination, the process went well
Maybe I'm missing something, but are the socket sizes for removing the saber blades different for each type of hilt? I only ordered one with my order, but it also only fits one of the hilts that i have.
Also, the gold "button" on my graflex came right off. Are these normally so lose? My plan was to put it back in with super glue, but it makes me worry about the other one that didn't fall out (yet). And also is it ok for me to glue this back on?
Checking out with Paypal was a bit cumbersome and confusing, but all in all okay. Thanks!
Every order I have placed with Ultrasabers has been incredible! Super fast shipping and amazing quality.
This will be my third order from ultrasabers and every transaction has been great.
Easy to find what i wanted and checkout was a snap. Both sabers showed up right on time super stoked my $75 mystery box turned out to be a saber with Lte sound, couldn't be happier. Thank you Ultrasabers
Got this as a gift for my fiance for our wedding and they made sure to get me my order before our wedding even though it was on backorder. I am extremely jealous I didn't get this for myself. It's such an amazing saber, I think I might be addicted! I'm what to see what's next after the new Star Wars this fall/ winter!
Very user friendly site, and the customer service is fantastic
First time shopper. Not bad but sometimes site was slow to respond.
Received saber earlier than I thought. It was unclear it saber uses batteries or can upgrade to rechargeable... I would have upgraded. Also wished I got longer saber. I did not realize that 24" was kind of short for my husband who is,6 feet tall.
Saber is very nice and cool! Hubby very happy with it.
If the picture updated as you build your sword++++
Good assistance in chat with advice and information. While shopping I was assisted by an associate in the customer chat and they were very helpful in making the final few decisions and explaining the difference between the options. It made the whole process easy and much faster then if I was trying to figure it out myself.
Always liked the simple layout - no need to complicate things.
Excellent customer service. Very fast delivery. Everthing was as expected. Sabers are excellent.
First-time shopper. Everything fares well so far. Handling could have been better, a few nicks on the handle. As a CNC machinist and a Quality Technician I would have done it differently, but overall it was satisfactory.
Quick and easy. Sabres run on normal batteries and are indestructible. Great weight and balance.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.