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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Suoer fast shipping great service
Like the selections, Good Job!
I've loved looking through the site for years and now I've finally gotten it. Three days after ordering it's amazing.
Great saber verry happy
Good Product, but the Veriety with the random selected blades in the Blade Grab Bag could use some work. Getting 5 Exact same type of blade and the extra blade the same, is a little discouraging for me to order another Grab Bag. I would think that by ordering the Blade Grab Bag, I would get at least 1 different Blade. With it All being the Same Blade kinda takes me away from ordering again. If there was an option to Return some of the Blades to get different ones, that would totally be Awesome.
Very excited to see how they look!
Easy and comprehensive.
It is ridiculous that I am paying almost $50 more than the originally listed price. It is unfair that you have to pay at minimum $450 for free shipping. I will not be ordering from you again unless this is changed.
Easy checkout and love the saber.
Fast and easy. I had already had in mind what i wanted. It came in the mail far faster then i expected.
Great product. I love it.
Received my $200.00 grab box, and got a Sentinel with all of the effects and sound. Nice but now I am in the process of upgrading the look to it. Not my first pick for a Light Saber
My sabers were shipped fast and well protected I used them in most of my cosplays
This is my 2nd saber through you guys. My first was amazing!
So many sabers..
The last few purchases were spot on. This time it was only a minor issue where one of the sabers was missing its retention screw. I sent an e-mail in respects to that and it was attended to in a reasonable amount of time as well as how to be able to resolve the issue.
The fact that Ultra Sabers takes the time to listen to the customer and also helps to educate them is fantastic and I'm appreciative of this.
Awesome products
Great service with friendly staff and quick response times. As this was an international order I had some concerns, but they were all addressed and I had a fast delivery time.
The overall service from start to finish as well as the products are done with the highest standards in mind.
Keep it up!
Very easy to use website. Sabers are very well built and machined, customer is Awesome!
Unsure what to chose the Mystery Box is the best option for entry level Sabering. Can hardly wait for mine to come :)
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.