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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I'll definitely be buying again.
Site was standard to navigate, options clear
I had trouble checking out. I was trying to pay with my pay pal as to not have to print out the form because I am a new buyer, but it wouldn't let me check out for the longest time. I still am not sure if it went through. If you can please check back with me to make sure my order went through okay. Thank you
Very good quality products and helpful staff, though the shipping costs for international customers are expensive, finding more ways to reduce this would improve the number of international sales.
Love my Diamond Ultrasaber (Guardian)
Sounds and looks great. I am very satisfied with my purchase, and would and have recommended Ultrasabers to my friends and anyone interested in owning one.
Love the sabers as a usual super awesome customer service as well as quality of sabers
Easy to navigate, help is just a click away. Very pleasant to shop at.
Ultrasabers is the ONLY company for real combat ready lightsabers, They always EXCEED my expectations!
B
Great job.
Love it! Now to work on costumes!
Amazing love it
Quick, easy, addictive
Great product and Great service, Thanks!
Great build quality. Awesome hilt designs. I will be buying more sabers from them in the future.
Fast prompt and a good-looking saber
Loves Ultrasabers
Easy, smooth transaction as always.
Ultrasabers are the best
Overall the site is pretty good, but there's an issue with the home page where a blank semi-transparent overlay will cover the screen upon initially visiting the site. Reloading the page seems to fix it, however navigating to the site from an external source causes the overlay to appear again.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.