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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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We got them at Comic Con and they are great.
Awesome sabers
Never had a single bad experience with Ultrasabers. Customer service is great, and feedback is great. I'm Captain Lobo, and I approve this.
Product overall good, thoroughly impressed, seemingly having difficulties keeping blade in.
Awesome service and very friendly.
Our Aeon V4 and Apprentice V4 lightsabers are perfect for father and son dueling. I keep telling him about the power of the dark side and he keeps trying to get me to come over to the light side.
Good idea to have it at comic con
Awesome quality saber. Grab bag is worth it.
The Force is with you.
The saber came and it was externally great, and the LED looks cool. My only problem is that there seems to be a problem with the speaker, and all the sounds that the saber makes are hardly audible. I attempted to turn up the volume using the computer program to customize audio and had no luck. It's definitely a hardware issue.
Anyway, overall I'm pretty satisfied with the saber and am not really one to complain, about small issues. I just kinda wished the sound worked.
Hope you have a great day.
Love it! Appreciate the option to change the LED color on the grab bag sabers.
Awesome transaction, thanks again!
Videos helped. I spent money... WOO
Great product and great to work with. These were the third and fourth sabers we have bought from Ultrasabers!
I appreciate how easy it is to make an order.
Fast and helpful service
Awesome sword! Luckily opened a premium sound saber with an excellent color. My family loves it
Great and quick
Exceeded expectations!
I got mine at salt lake comiccon. The people working the both were super helpful and nice. I got my lightsaber in less than an hour!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.