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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I have bought three sabers from you guys. They are all great movie quality
Extremely fast shipping and great quality!
I ordered my first saber and i love it!
I bought this at a Comic-Con. I wish they would have a sign saying something about a mystery box. It would have saved me money that i might have purchased 2 instead of 1.
I've bought light sabers from here before and i got to say they are incredible
I felt really satisfied by the customer service I received. All the associates treated me with respect and answered my questions completely.
Ultrasabers is the BEST lightsaber fabricator out there! Accept NO substitute!
Got a nice prop saber for a reasonable price at comic con, patient customer service, good product. Would recommend.
Awesome; chat support has answered all the questions that I had. I have been going back and forth about getting a Ultrasaber for awhile and now that I saw the mystery box, I just went for it.
I have ordered before, your items are beautifully made and looking forward to my new saber
Love what you guys are doing.
Great information provided by your site! The finished product is gorgeous and durable, exactly as advertised. It did not disappoint!
The staff at the booth at Salt Lake Comic Con were engaging, and eager to assist. Savannah was especially helpful, and easy to talk to. Plus we have the same name!
I am very excited to get this light saber and everyone from ultrasabers I have talked to has been a great help
Love Ultrasabers! What more can I say cuz I'm Darth Vader and cannot be jovial! Best lightsaber in the universe. I'm prepared to do battle with the rebels.
Awesome service. Didn't beat around the bush with unnecessary information,
I have no complaints
Love it can't wait till next slcc
Nice, friendly, good variety.
I love them I have three
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.