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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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It's a very very beautiful blade and I recommend you get it, but I keep having problems with the blade falling out even when I screw it in as tightly as I can.
Though my friends keep grabbing it and trying to switch blades so this may be inteirly my fault.
The website need more improvements to be more intuitive and ease to use.
Great service!
A few problems with paying with Pay Pal - had to enter order twice.
Easy to order and to customize. Super fast delivery. Great quality product. I will likely make future purchases from Ultrasabers.
Fast and fine products
Ordered a mystery box. Excellent value. Goods arrived in near-perfect condition. Very satisfied with my purchase.
Awesome, glad to do it again
Thankyou you all so much! This is a Christmas present for my boys. 3 weeks ago I ordered a mystery box for my youngest son for Christmas. And you all sent one with sound and his favorite color green. So a week ago i ordered one for my oldest boy. And again you all came through with top notch quality, he as well received one with sound and his favorite color blue. You all just made two lil boys christmas epic! THANKYOU SO MUCH! SHOUT out to Andre! Your name was on both of the sabers paper wrapping.
Great service answered all my questions.
Excellent experience with Ultrasabers! Thank you very much!
Customer service was great. Thank you!
As said before, the delivery time was longer than promised, but I can ignore that as you really made what was possible to get the product delivered as fast as possible. Rerated.
I have been eyeing one of these for a long time and finally pulled the trigger. I can not wait. Thanks.
I think you guys have it pretty well figured out but there could be better ways of finding certain deals or specific sabers in your website.
Love shopping on here. All the products are amazing and incredible customer service too!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.