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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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The calculation for shipment was way off
Easy peasy
Purchased a blind box saber, and the one I received was good quality, even though it was the exact same hilt my friend, who ordered at the same time, received. Quite satisfied with the brightness of the blade. Would have liked to see a little more randomness tot he blind box selection. Its possible both of us getting the same hilt was chance. All in all, a satisfying purchase.
The Renegade! A fantastic 18th birthday present for my son.
I'm super excited for this! Thanks!
Fast service and delivery - even to Africa (which, notoriously, has African time). Would recommend you go for the smoother (i.e. Non-standard) switch - standard switch is a little bulky even for my paws.
Product is very sturdy and has fended off attack by lions, elephants, and a rare Afrikaans Blue Bull.
Building up my saber collection through ultrasabers has been a great experiance
Excellent service and great product
I bought the light initiate V4 with light obsidian V4 and i absolutely love it! I got It guardian blue. Amazing color! It is my first saber.
The customer service was amazing, great delivery time!
Overall my experience was great.
Top quality work in very fast time. Very good performance.
Good storefront, wish I could edit order at checkout
The online chat was helpful and quickly answered all my questions
Pretty cool and got it with sound happy that I bought it
Not my first. Not my last. I love you guys!
Awesome products and service
My initial review was left immediately after placing the order, the criticism was meant to be constructive as the website got a bit confusing with a billing address and different delivery address outside the USA.
Apart from that the service was excellent, an e-mail was answered immediately by Marlena and the order arrived in Italy only a week after it was placed. 2 mystery boxes one of each value intended as gifts but now I am tempted to get one for myself.
Really excited to get my saber!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.