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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Ultrasabers has been absolutely amazing in terms of quality and efficiency. I've placed multiple orders with them, and they have never failed to astound me
Great company. Reliable, with great products.
I have ordered the overlord from Ultrasabers before under a different email, and I have truly loved it so I decided to get a few more for my dad and myself, but I forgot my previous password so I created a new one to qualify for the new Autumn Raffle.
Quality components and design, quick delivery.
Very easy to use! Quick and efficient delivery! High quality product!
I saw the 20% off sale on the Initiate v4 and bought one with Lite sound. Ultrasabers shipped it less than 48 hours later and less than a week after purchase it arrived. Saber came scratch free and works just fine Will be buying more from Ultrasabers!
Outstanding costumer service
Excellent service, excellent product.
Ultrasabers has been truly excellent in all aspects: great products, phenomenal customer service, and rapid delivery. I have been satisfied completely with all of my Ultrasabers orders. I have not had the same experience with other combat lightsaber companies. I would recommend Ultrasabers to anyone.
Everything have been great! I needed some support because of my credit card (international purchase) and I had all the support from Ultrasabers to make it easier and to work, so I'm very happy with Ultrasabers support and with my purchase! The saber is completely awesome and for sure I'll buy more sabers soon! Thank you so much for the folks of Ultrasabers and may the Force be with you! :)
Overall very nappy. I received very quickly (great turn time, but was frustrated getting it so fast as my wife thought it would take weeks, but it arrived in days. So my birthday present came and sat for a few weeks lol. My only complaint was the set screw wasn't found. May have to pick up another one down the line.
Got one mystery box...just ordered another. Cool...
This is my third saber and i enjoy working with you guys. I have showed off your saber many times and have been asked where it came from and have proudly told people about your company, hopefully this has resulted in more sales.
Well made site, easy to use.
Very nice and easy, thanks.
Good service, fast delivery
Excellent range of options, very easy to check out.
Quick and easy to choose what I want!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.