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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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As I was able to review items of interest in U/S videos et al via YouTube, decision making was easy. Ordering was fast and easy.
FedEx sucks.
At first I thought the blade was pricey but after receiving it, I can appreciate the quality and the full features firts hand which make it worth it!
Fast and simple, thank you
I love my lightsabers, but I only received two sets of color disks instead of the four sets that I ordered
Brilliant website design and layout. So many options for savers. This is my first purchase and I'm very impressed.
Easy fun and exciting
Very prompt and good packing materials. Very good supplier.
Very good experience
Everything was delivered as advertised. Love the quality of the lightsaber. May get more for my kids.
Easy.
Fine
I LOVE my Fulcrum! Beautiful light Sabers with amazing customer service!
Great product
Good fun!
Awesome s
I had an over all awesome experience.
Great service and delivery.
Alexa didn't seem that well trained on product knowledge. I asked a simple questions and she could not provide a confident answer. I asked what batteries I need for the saber I bought in 2016. I copied and pasted the saber model. Her answer was, "You need 2 batteries." DUH!
The tutorial videos were very helpful
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.