Ultra SabersReviews 4,841

I purchased a lightsaber along with some friends so we could start a high school club. We choose ultrasabers since we heard they're the best, and the quality really shows time and care went into them. The delivery did exceed the 4 week period, but that was due to the Corona virus outbreak along with the new Star Wars movie. When I contacted their support email, I was given a free discount on future purchases. I will definitely purchase from them again once I save up enough.

So far i have ordered 2 mystery box sabers, both of witch were processed and shipped in a timely fashion and i received both within 7 days of ordering. So far so good, first one i received the initiate v4 witch is a $65 hilt but also came with basic sound... i won that round about a month later i order another not such a mystery "mystery box". I received my second order this morning only to find that i got the same exact hilt as a stunt basic saber. I do realize that it is a gamble but 2 of the exact same thing only difference being one doesn't have sound seems slightly ridiculous given the amount of hilts they have to select from. I also experimented with the different blade types ( ultra edge and regular mid grades) ultra edge takes the cake 110% was not impressed by the regular mid grade when comparing the two side by side. Light is hard on the eyes. Ultra edge though looks great and fills the entire blade while the standard does not. Quality of the product seemed overall to be good and worth the money but in both hilts i notice rattling from where the bulb sits, only when blade is removed though. Just be careful when ordering multiple mystery boxes as it seems to be easy to get the same saber multiple times as i have found other reviews sharing the same disappointment

Too about 3 weeks to get here, extremely pleased with purchase. Like it so much friends and myself grouped together for bigger orders.

I recently ordered a lightsaber from UltraSabers. Due to circumstances not entirely in their control, UltraSabers experienced a backlog in their production and distribution of orders. This meant, of course, that orders took much longer to fulfill (mine included). In spite of this, UltraSabers never stopped working to honor its commitment to its customers and get their orders completed and shipped out to them, even if it meant working around the clock, 7 days a week! That shows how important customer satisfaction is to them. It is just as important to them as the production of top quality lightsabers that they are known for. I thank Emory Harris and the entire UltraSabers Workshop for their hard work and continuing dedication to excellence. I want to give a special thank you to Erin, who responded to my email and made sure my order was completed and shipped out to me within her promised time frame. I really want to thank UltraSabers for my lightsaber. Even though it took a little longer to receive it than was expected, it is definitely worth the wait. It is beautifully designed and crafted, just a true work of art. I'm a long time Star Wars fan and truly appreciate and enjoy adding my saber, the Ahsoka Tano inspired Fulcrum model, to my SW collection. Like the Force to a Jedi, it will be with me always. Thank you.

So they're busy... but they clearly have forgotten how to run a business. I placed my order 6 weeks ago. They took my money immediately, however, they have only communicated with me once. They told me more than 1 week ago that they would ship my order within 1-2 business days, however, they still haven't shipped and have not answered any of my inquiries since. Stay true to your word, hire more people, advertise your lead time, and COMMUNICATE with your customers.