On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
Checkout was easy
Everything was delivered quickly with no issues and came as expected. No complaints.
Quality product with speedy delivery
Very easy to use and understand. Will be using it again
Great services, kind co-workers.
Asff
Easy to navigate website & ease of paying. Thank you.
Quick, easy, informative.
Third time, still awesome.
2nd time ordering, hope it goes at least as well as the 1st!
Well, everything went as well this time as it did the 1st! I was also very pleased with my received items.
Very simple checkout and very good explanation (with videos) how to order your Saber;-)
Thank you!
I am very happy with my saber. The only thing that didn't hold up as well as I thought was the blade, though I only got a midgrade blade, so on future purchases I will probably invest in a high grade blade lol
Always easy to order. Superb quality.
Ultrasabers always impress wth their speed and services
Your website is very user friendly, my first time ordering and the process was very simple.
Upon receiving my Ultrasaber I was immediately impressed with the quality of the build. The sound is loud and clear and the saber blade is amazingly bright.
Will definitely be ordering from Ultrasaber again.
Two sabers now, a mystery saber and another more custom. And a third on the way! Can't wait to get my custom fulcrum!
As always it's been a great experience...I love Ultrasaber.
It is my third saber, I AM VERY HAPPY TO HAVE THEM, THANKS!
Really amazing!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.