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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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The ordering process was very helpful and easy. Delivery time was super fast and product was in perfect condition. Great experience overall
I have ordered 2 sabers now, and they are both rad!
I did not care for my mystery box w/sound at all.
Easy shopping experience so far, looking forward to receiving product as a first time buyer.
Update: great customer service and great products. Was fortunate enough to be a winner in the autumn extravaganza. A stand I received was broken in transit and ultrasabers were more than accomodating - sending a replacement as soon as they could. Highly recommend even for first time buyers such as myself.
Great deals when you pass $500, (not hard to do in a group order) and free product was neat! Love the T-shirt.
Great website!
Order arrived quickly.
I love this website, as it's easy to navigate. I like how the ultrasaber choices are categorized and displayed. This is my third experience ordering from ultrasabers, and every time has went smoothly.
Great experience, on time delivery and love the product!
It's not good, some options are confusing (like light colors, had to search for them on google). Please redo your website.
Pretty good so far hoping for something good!
After receiving my 2 75$ mystery boxes one actually had lite sound I got super lucky my wife said I looked like a kid on Christmas! Great quality products and I have already purchased another.
Very organized and detailed! Love the website!
The website is laid out well. I was able to get exactly what I wanted with ease. The saber is durable and looks fantastic. It shipped far more quickly than I expected. I ordered it on a Friday night and it shipped in Monday morning and it was delivered on Wednesday
The Brood Guards are great sabers. They look cool when being used and are quite the conversation piece. Everyone wants to try spinning them. They are fun and flashy.
It's been great! Orders arrive really fast too!
Nice and easy to find exactly what i was looking for
Great product (3rd time buyer). Just got hung up on shipping selection. Missed the yellow shipping button for some reason.
Easy to use and quick help on the sabre forums
I have to say when I opened up the box and turned the saber on for the first time, I have never been so satisfied with any purchase I've ever made. I got a Dark Initiate V4 and Prophesy V3. The quality is amazing. Honestly - I can't believe what I got for the price. I bought the heavy duty blades with ultraedge. My understanding is the heavy blades don't light up as evenly as the midgrade so I might try those next. Also, I may upgrade at some point with a soundboard. For now I fill make the sounds myself, Voom! Voom! Maybe that is more fun anyway. The buying experience and delivery time was also phenomenal and sabers were packed safely for shipping.
Please add a cheaper delivery option
The shopping experience was seamless and I was given plenty of information up front at every step so I could make informed choices.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.