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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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First time purchase and getting a mystery box for my fiancé! Very excited!
Really like the customisation availability so I could tailor make the Saber of my dreams to my requirements! V excited
Your website is so easy to navigate! Thank you!
The overall Experience was great, the site was easy to navigate and the product was as expected.
Good Buy
Decent Quality product i have no real Complaints would buy Again
Short videos to explain the differences would make purchases so much easier and quick. I've spent over a month researching this choice and lots of youtube videos to "get it right", or so I hope.
Excellent quality and fast shipping. I can't wait to order more.
Shopping was easy and an awesome experience. Such an awesome site and buying experience, and when I asked for help in the forums I was helped promptly and kindly. Look forward to getting my lightsaber.
The buying experience was easy and explained all the options as you went through the steps. Will buy again from them.
Just love this company, amazing services, extremely friendly and very good and durable sabers! Would recommend it to anyone who wants a saber to fuel their star wars excitement.
Swift shipping, outstanding quality and customer service.
It came quicker than I thought, package wise it looked like the box was sort improperly handled.
Great web design mobile friendly beautiful sabers!
Straight forward and relatively painless
This was super easy to customize my Grab Bag Saber! Just what I wanted to spend and still get an Ultrasaber! I use it to do birthday parties as Vader and everyone loves it plus I can fight with it!
I really enjoy your products. I am impressed with how sturdy they are and how bright the saber blade is. Yes it is a bit pricey but in my opinion it was worth every cent that i paid for it.
Love the product and choice selection very good from low to high cost.
Recieved my chosen one SE and absolutely love it! It's perfect and was even better than I expected. I can't wait to order my next Lightsaber!
Everything was packaged well except the paper on the hilt was ripped and falling off.
You guys are the best! This is now my fourth custom saber that I've ordered from you:-)
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.