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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Just got the product a few days now. It's great! I love it. Its very solid and weighty. The sound is amazing. I'm looking forward of getting another one, gonna wait for the next promotion.
Received an excellent quality stunt saber! Shipped as fast as to be expected, wonderful customer service and very responsive to emails, I have already made 4 saber purchases with this company, recieved 3 and waiting in the 4th in mail, they have exceeded expectation every time! They have a new loyal customer!
I always get exactly what I am looking for! Very good quality too.
I run a martial arts school and your ultrasabers were exactly what was needed to get my students really pumped about learning bo and sword! We will be buying more soon to keep up with student demand!
Thank you Ultrasabers!
Customer service was great. Order was exactly perfect
Sixth Order From Ultrasabers, I have been satisfied Every time, Only ever had one problem and it was promptly fixed at no extra expense.
Bought 2 sabers and the company met and exceeded my expectations. Quick shipping and super high quality product.
As mentioned... these sabers are a quality product at a reasonable price. My only suggestion is that customer service could be boosted up a bit. I have made comments on my orders and even asked questions on my last order and have received no responses. We are loyal customers as Our next order will be out families 9th ultrasaber. Just wanted to provide feedback on areas that we see could use a nudge towards being better. Thanks everyone!
Great support
Excellent products and best sabers in the market! Overall process was very quick and my saber was very well fabricated.
First time buyer and the customization steps explained what I was looking at along the way.
The reason I put delivery as a 3 star is because of the Christmas rush and received my gift 4 days after Christmas. As for quality of products, 100% satisfied with the purchase :)
We got one with sounds! It might have been the best Christmas gift I ever gave.
Can't wait to order again. You guys rock.
Site has easy to follow steps to determine the product wanted and get it ordered.
Purchasing was easy and delivery was prompt.
Start to finish a fantastic experience! We will be ordering more! Everyone who has seen ours is completely blown away, Top Notch, dont pay any attention to any of the haters out there. A++
Very good experience! Very nice Saber
Goofd
I absolutely love the products. I have recently purchased and received my second saber and am extremely happy with the purchase. The customer service was also quick to get back to me when I asked for information.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.