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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I ordered a mystery box from ultrasabers. It took a while to process, about two weeks, but I couldn't be happier with what I got. Would definitely recommend to a friend!
I have been impressed in the past with this company but sadly disappointed with my last order. I placed my order Dec. 17th for a Christmas present on the website it stated still in time for delivery before Christmas. After placing the order It was stated on my order recite my order will not make it in time for Christmas. At this time I waited and waited. I sent an email asking when it will arrive with a reply of WE HAVE NO IDEA WHEN YOUR ORDER WILL BE SENT OUT... I waited one more week sent a request for a refund due to lack of customer care response I stated I would like a call to figure out the problem, no call was given... With in 24 hrs. My order was sent. I finally received my order January 13th. Still no customer care call. Sadly disappointed in customer care
Ultra"clean". Looks very nicely done. Amazing product with good shipping. Delivery arrived with contents securely placed with zero damage done.
I bought two sabers for my boyfriend's sons, who are 14 and 11, for Christmas. They couldn't believe how cool they were! They've used them nonstop since. They are beautifully made and very durable. I'm glad I paid the little bit extra for more durable blades. Now my BF wants one as well as my daughters. Guess I'll have to make another purchase soon.
Ordered the Renegade LE. Really fantastic product! The sound and response to motion is very crisp. Color is a great bright red! This is a very large saber which was stated in the write up. It met everything I was looking for in a cross-gaurd! Only issue I have is deciding which one I want to order next!
Saber shipped fast and in good condition with good build quality! Very pleased with how easy the process was and will look forward to ordering again in the future!
Even with the holidays ultrasabers did not let me down! Had my saber very quickly and recently placed another order due to how much i liked their service.
Amazing quality I already ordered another one! I'm very excited to see what I will receive in my $75 mystery box!
Awesome products!
You guys did a wonderful job and I and my boyfriend were nothing less then ecstatic to receive the light sabers! Made Christmas so much fun! Thank you!
The website walks you through all the possibilities of building a great saber or buying accessories.
Ultrasabers delivered with expedience (just under the 2-week lead time they state before ordering.) Delivery arrived with contents securely packaged and in excellent condition. Their products are remarkable and did not fail to impress. I find nothing but excellence in this company and their products.
Ordered the saber as a Christmas gift for my son about a week before Christmas, and was given the option to guarantee it arriving before Christmas, but the cost was outrageous. I chose the next option down, which was half the cost, but stated it didn't guarantee the saber before Christmas. We were going out of town a few days before Christmas, so I wasn't concerned. I figured we'd get it a couple of days after Christmas, no big deal. However, we didn't receive the saber for almost 2 weeks after Christmas. I understand manufacturing times, but how can you guarantee an item before Christmas and the next shipping option down take that much longer?
I will order another saber, but now I know, if I want it on time, order excessively early.
Son loves the saber! He's had the cheap ones from the toy store. This is such high quality! It's like the real thing. It's so bright! We bought the stand also so he is taking great care of it.
Great quality, will be buying again, my boyfriend loved his christmas present
All around great experience - happy with ordering process and the saber! Great quality, as advertised.
Very good
After late delivery due to shortage of item before Christmas. Which I was very disappointed with, when the item eventually arrived it was well packaged and a great surprise for the person who it was purchased for.5 stars for the item it's self.
Great experience, would recommend. Will buy again
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.