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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Timely and accurate.
I confused the order with an inaccurate address (at Christmas time, no less!) and you followed through and redelivered. Thanks! The saber was a VERY SATISFYING present. Better than my son expected!
Ordering was easy. Instructions were clear on how to work light saber and product is awesome!
Order process was easy to use. Saber arrived in good time, product quality was as promised.
Love the custom options and the extensive informative videos!
Ordered two sabers, both are solid and heavy duty.
Was awaiting my two grab bag sabers. Was thinking they would have been here quicker. Ordered 12/17/17 an arrived 1/11/18 nearly a month later. Was late for a birthday gift. Was worth the extra $ to be assured to get a sound saber. The $75 one I also purchased was a simple apprentice saber but was to be expected. I'd order a sound one again w/o hesitation Just don't expect fast shipping if you don't. Pay for it.
It came 1 day earlier then the date I was given, which is always great, and the product itself was in great condition and amazing quality.
I'm happy with the order but had taken awhile I will be ordering in the future maybe the dominix v4 with white blades
Fast and easy! Very satisfied with your product!
Will be ordering a coupler soon
This light saber is fantastic! The blade looks real when lit and the sound board is excellent. I am enjoying it greatly. Thanks for an excellent product!
Ordering was simple. Thank you. I am excited to receive this for my son.
Took a month to get once ordered and after I had to pay $20 shipping. With that added I'm not sure I got my money's worth. It was a mystery box and I think I got the cheapest one. This wouldn't bother me except the $20 shipping I had to spend madnit not worth it.
For the buttons, AV switch menu selection, it would be great if you could have them lit up. Also it would be nice under the color selection to have the hilt change to the one you're ordering. Otherwise, good stuff. Keep up the hard work guys!
I got my light saber and love it. Very well done. Excellent craftsmanship and it is a great replica of Lukes saber from Return of the Jedi.
Very fast delivery. Excellent quality and a great lightsaber. I love it! There is one downside: The software for the lightsaber that changes the colour and sounds. Sometimes it won't recognise your lightsaber, and my obsidian v4 board isn't recognised. I am still trying to get it working.
We have not received our product yet. Please contact me to let me know where it is. We thought it would be here already.
Loved the product may order again from you guys. Got it to me quickly when you were getting a lot of orders.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.