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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Great company to deal with!
I paid for express shipping and didn't get it.
Excellent prices for high quality products. Fast shipping and excellent customer service. If you are in the market for a combat ready sabers I would highly recommend Ultrasabers. Their sabers offer a lot in variety of style, options to suit every budget, and most importantly, durability.
The shipping box was basically ripped in half when I received the package. For the most part I am happy with the light sabers but the lens for the led on the main light saber I got disconnected from what appears to be hot glue.
My sister plans on using the saber at her wedding. She loves it. The wrong color bulb was ordered and the service desk was a great help in getting the right color bulb delivered after the fact.
The saber was beautiful and everything was as I had chosen. And I made for a good friend and she was speechless. Thank you
I just purchased a Chosen One CE... no complaints :)
DID NOT RECIEVE REFUND AS ASKED!
I have been shopping with ultrasabers for years, and I can say they are very great. I have two sabers already and almost 3. I recommend these sabers, they are sturdy and durable.
Love the website and the selection of sabers! Y'all need to start sending battery chargers tho
Love the details, quality, and choices. Would like to see more communication for shipping.
Very cool
For orders that were placed around the holidays, I was happy with how fast I received them as well as how well the packaging was taken care of.
I ordered a replacement button to fix my brother-in-law's saber. Ordering was easy, shipping was relatively quick, and installation was a breeze. Ultrasabers is a pleasure to do business with.
The saber itself was amazing and great quality, wrapped well and arrived safely. However, it took more than 10 business days to fabricate and ship, and customer service never responded to my email. But I appreciated that I had to sign for the package because it couldn't be stolen off my porch.
Very happy both of my ultrasabers feel solid, no tacky plastic, very durable will get another would like to upgrade to a diamond control, but as my knowledge of computers is limited will wait to see if they can make it less complicated!
Shipped fast even with the holiday rush. Great quality.
It would be nice to be able to modify orders after selections are made but before the order is placed.
It was easy. I just wish the prices where not so high or I would have got sound with it i got this for my son who was in Iraq now he is home for good.I don't think it should have taken a month to get after you order it.
It arrived before Christmas in extremely amazing quality! My dad loved it and made him feel like a little kid again! He loves that he has the ability to upgrade it over time and continues to be his favorite Christmas gift this year!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.