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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Good options. Straightforward checkout. Fast shipping times.
My saber turned out just they way I want it! I would highly recommend people who also want their own customized light saber! I went with the Raven with red heavy blade, lite sounds, flash on clash,and the covet clip.
Did the mystery box and as luck would have it, I got one with sound! First time buyer, and super satisfied!
Super fast shipping. Received the saber within 2 days after receiving the shipping notice. The saber came in mind condition and had the free hilt as promissed.
Using the site is quite simple, the delivery took a bit longer, which for a 6 year old was a life time. The shipping costs were high.
I ordered a mystery box on the 25th of December, 2017. I expected there to be a delay given the date of purchase, but I did not expect my order to be delayed a month. The shipping time did not seem acceptable. I was also given the "deal of the day" saber instead of one of the expected mystery box sabers. The total value for my purchase was not as high as the mystery box would imply.
The saber itself is a fine metal quality, but I do have gripes. First, the battery holder slides freely up and down the tube of the saber every time it's swung, making for a very distracting scraping sound. Second, the machining of the end caps and threading had metal shavings and burrs all over it. I will have to file them down to avoid a cutting danger.
Would I order from them again? Yes, but not a mystery box. Pick the saber you want, then make sure it's made correctly.
Took me awhile to figure out what I wanted for a first time buyer. Ordered saber Christmas day but received in a timely manor. Was nervous about purchase, since this was all new to me. I am pleased with what I received. I wish I knew more, but no find myself wanted a second saber with a few more options added. It is an expensive trinket.so I need to wait to justify a second saber.
I recieved my mystery box and pleased with the saber! Sucks no sound buutt i knew it was random from the start overall im happy with my purchase and cant wait to make more soon
Took a little while to process the order, but I was buying at the holidays so I don't know what I expected ¯\_(ツ)_/¯ Other than that, the site was very easy to use, and the product was very high quality!
I'm really happy with the quality of the saber! The only issue I had was the busy season around the holidays but it was explained to me and sorted out.
When you get your order, its worth the wait! But the wait is really the issue, make sure you're prepared to wait 4-5 weeks
Been trying to get my December 13,2017 order fixed and it took 28 days to hear back on what needs to be done. Here it is 4 business days since you received the hilt back that I have not heard anything about it.
Fantastic product as always love Ultrasabers
Took over a month to get it, but it was well worth the wait. I got a cheep double bladed one to see the quality of the product before investing a lot of money on a good one. Very happy with the product and will definitely consider getting one of the more expensive blades in the future.
I have 3 other ultrasabers this one order was a mystery box and I didn't get what I was hoping for but that's mystery box for you.
Great communication and great light saber
It was a nice, I loved it when you click an option and it would show a picture of what I'm selecting.
Thanks!
I did have to wait a good bit because I ordered right around the movie release, and the holiday, but it was well worth the wait. Thank you ultrasabers!
Good saber, definitly buy again
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.