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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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They're too expensive for what they are, which is a glorified, expensive toy! My order took to long to arrive and now they won't answer my emails about returning the products! They're stalling so that the 3 day return policy has expired! Waste of money!
Both the shopping experience and customer services were great
The delivery time was not good. On the site say 3-6 days opens. But he need 3 weeks and more for come.
Seems to be a good, heavy duty product. I have only had it for a few days.
Easy experience, good one
Awesome and super easy!
Im already in love with it, its very finely made and I am SO pleased with it. Thank you so much! (Idk why you need 100 characters so youll get a lot of exclamation)!
After receiving my mystery box I was very excited and pleased with the saber I received. I had to wait a little longer than usual but that was understandable considering I placed the order during the holidays. Overall, love my new saber and look forward to my next purchase.
Chuck 2112
Fantastic work, responded to my queries in good time and once order was completed... it shipped in 3 days from USA to UK. Will definitely use them again in future.
Good service and excellent item. Will make additional item in the future for sure. The item is fantastic and it is good to give as present that one would no regret to have for.
I love my saber. Well built and once it was shipped it was a joy to track the package. Had to wait some time due to holidays and high demands but I was always answered correctly if i asked about the state of the process
Really good service and got it very fast! Might upgrade from the V3 soundboard to the V4 as i had problems running the Obsidian Soundboard on my mac but might try Windows untill a newer update comes out:)
Thanks again!
Grabbed a mystery box, and I'm extremely happy with the result. Worth the money for what I got, and enjoyed the surprise because I just could not make up my mind
It took about 3 weeks to process, but I imagine they were backed up from all the Christmas orders. The lightsaber itself is alright, some minor scratches. However one thing that did irritate me was the loose LED component. It would clatter around inside even when you swing it mildly.
Good products seemingly work well and the feel of the hilt is good quality And the blade colour is good.
I recently placed two orders with UltraSabers and have been very pleased with the results. The ordering process was easy and the products were worth the money. My only complaint is that the shipping cost section did not have as large of a title as the rest of the order sheet, so I was confused as to why the order would not submit until I looked closely and saw a "choose shipping method" in tiny print. Otherwise, very happy with my orders.
I am super happy with the outcome of my order. I will for sure be ordering more in the future! The sound and blade quality overall were amazing. Alot of time and care went into making it. Thank you!
The lightsaber is great! My little sister loves it but shipping took a while to ship but it did arrive fast. I understand since it was ordered around Christmas time and with the new movie. I will order again soon
Good response time from the team! Was hoping to get very lucky but you know, you get what you pay right.
The item was of high quality design and make and was delivered quickly.The price was reasonable for the goods I bought.The Item was delivered quickly and in perfect condition. I would recommend the website due to it's ease of use and good designOver all i would recommed the website and rate it highly.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.