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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I like the ease of shopping. No other saber provider has the ease of access that you have. Its just a shame that the wait was so long. I do understand that they were swamped with orders though, so I don't blame them too much.
Really enjoy the product and care put into the saber. Had some problems that were unavoidable from the developer, but they delivered a quality product. Only real issue was I received the silver light color from their choices in my mystery box. The light is really disappointing and seems rather a lack of any color from the internal light as opposed to a choice of color. But again, thanks for the great product.
Ordering during the holiday season was probably a mistake as it took about a month to receive my saber, but thats understandable.
It was a wonderful experience!
Helped when we messed the order up
Was great I understand the shipping problem but just wish I got two different colors
This is the first lightsaber I've bought! So excited!
Incredible customer service! I had a small warranty issue with an emitter on my last order and it was dealt with promptly by the ultrasabers team and I couldn't be happier! Excellent service.
This is my second saber from ultra sabers. The quality is great! Definitely will buy from them again. I also received my saber ahead of the expected arrival date. Great customer service and am quite happy with them.
Overall ease of site is great. Shipping was a nightmare, though. The packaging was fantastic! There are scratches all over the hilts and a blemish at the end of one blade as if it was dropped before packaging, but it won't be noticeable while spinning. Regardless of this, I'll buy from Ultrasabers again. Seem like a very sturdy product and these guys are doing their best with orders placed during the holidays and the release of The Last Jedi.
Saber came in a little late but the quality of the saber itself made up for it. Thanks a lot Ultrasabers!
Got my saber today. It showed up broken. Led assembly was loose and one of the LEDs (blue didn't work) I hooked it to my computer and the blue started working. Ok I made some fonts and wrote them to the board put it back together and tried it. Blue didn't work again. Tried to change to a font without blue and the board won't go into anything other than gesture setup. Ok annoying but not awful plugged it back into my computer all the fonts were gone. Paid way to much money for this to arrive broken it's a dueling saber. Might update when I hear back from ultrasabers.
I went with the $75 grab bag and was very happy with my saber. I got it about a month after I ordered and I was quite happy with the workmanship and weight of the handle. The blade looks fantastic when I fire up the LED and has a rich orange hue. I haven't tried the blade in dueling yet, but it seems sturdy enough to withstand some serious hits.
Great for spinning and swinging. They are identical to the movies and I will definitely be buying another ultrasaber!
I received my saber between 2-3 weeks of ordering; a respectable time to receive a product like this. The Ultrasabers hilt designs are simple yet enough. The color is a solid and bright deep orange like I expected with the blades seeming high quality in structure. I'm excited to use this as props for different applications. Thanks Ultrasabers!
I waited in anticipation for them but it was well worth the wait. I can remember the size of shirt i requested but i think i asked for large but got a small. Maybe my sisterbor nephew can wear it. I loved the random hikts i received. I wanted the dark initiate le v4 and got that one from the code i placed in and won the 4th prize from the raffle and got a sentinel. Both are great. I lppove my scorpion with diamond sound biard as well
Sound broke within a few minutes, so I'm a little nervous to swing it around now, but hopefully that was bad luck. It's in for repairs right now, free of charge, so as long as they do a good job fixing it, I'll be happy!
I love ultra savers I've bought my nephew one and I have two now I love the Quality of the sabers their great
I ordered a mystery box saber as my very first saber, and was quite pleased with the purchase. I received a stunt version of the Dominix LE V4 Consular green blade. Only complaint really is the LED light was a bit loose so the color fades in and out slightly when you invert the hilt, but still a great saber.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.