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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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The saber i received was very rattly. The LED box moved everywhere and so did the battery pack. I had to glue the LED in place to keep it from falling out. I also used duct tape to make the battery case thicker.
It was delivered as promised however the "Diamond Controller" that I received is glitchey and complicated to use. Which makes it frustrating to fully experience.
Thank you for an excellent product!
I ordered during the holiday right after the release of Episode VIII, so my order delivered a bit outside the expected delivery window. No worries, I'm extremely happy with my saber - my first, and certainly not my last.
I am so happy and beyond excited to have received Premium Sound with my $75 Mystery Box saber! I have wanted a quality saber for so long!
Took a while for shipping but the sabers that I got were worth the wait.
I am torn... I loved the product and that was great but it was two days outside of the original 14 business days and if I had not mentioned anything to them they never would have said anything and that is against the bbc they have to tell you that it will be longer... after they finally contacted me again they said that one of the days did not count and that it was still within 14 days... which it was 15 if it was minus one... after I brought up that the bbc says they must provide and update they quickly told me oh I looked at the wrong thing, its sending out today and then 5 minutes later it was sent out... this was only because I pointed out what they did was illegal... do not expect it to arrive on time but the product is good
A little bit too long to receive it, but happy!
Perfect birthday gift for my fiancé. Thank you!
Easy shopping experience. My problem was that it took much longer to ship than described.
This was my 2nd Saber that I have designed. The process of creating these is a blast.
From the pommel to the blade color and sound. The possibilities are endless
I am impressed with the sabers I received. The mystery box saber does not have sound but I am excited to upgrade it. I was even excited to basically have a Sith version of the Jedi saber I ordered (Aeon v4 and Dominix v4). Looking forward to getting another one soon!
Took a long time to construct otherwise good job. I was happy to get the final product and it looked as expected
It took about 20 days for my saber to finally ship, but only after sending multiple emails. For the inconvenience the included a blade plug and expedited shipping which I thought was nice. When I finally received my order, it was missing the retention screw wrench which is the one thing I need to put my saber together. They are sending one to me now, but it shouldn't be this much of a hassle for customers and it shouldn't have to take multiple emails for someone to finally respond so that my order could be shipped. Not sure if I will be a returning customer!
This is a dream come true love this site. I am a Star Wars geek and I would do anything to get my hands on a lightsaber.
Every star wars fan should buy one... amazing craftmanship and mechanics! Dont think much, just buy the damn thing people ;)
Overall pretty good shopping experience, shipping took a little longer than usual but that's to be expected around the holidays!
The product is amazing and I absolutely love it, the only problem I had was that I ordered it a month ago and I'm just now receiving it. I wasn't even able to track the shipping of it, due to my account didn't register I bought a product.
Took a while to receive items but I can chalk that up to ordering on New Years. Other than that, it was good.
Yup got what I ordered
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.