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Ultra SabersReviews 19,639

4.8

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Ron U.
8 reviews
0 helpful votes
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Saber took a month to get here
February 5, 2018

Saber took a month to get here. I tried calling them after three weeks but mailbox was full, so I E-mailed them, took a few days but they did get back to me. Saber is great.

Date of experience: February 5, 2018
GB
1 review
0 helpful votes
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Brilliant
February 5, 2018

The lightsaber is sturdy and got delivered quickly. Processing took a while but I was told the reason for this in an e-mail.

Date of experience: February 4, 2018
Denise M.
10 reviews
0 helpful votes
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Okay, the first few orders were way faster
February 4, 2018

Okay, the first few orders were way faster.

Date of experience: February 4, 2018
peter e.
1 review
0 helpful votes
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Great communication!
February 4, 2018

Great communication! Makes all the difference,, :) great saber,, :) happy customer

Date of experience: February 4, 2018
Brandon W.
1 review
0 helpful votes
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Love the site
February 4, 2018

Love the site. Informative and precise. Helped me decide which level I was at and where to start. 1st purchase. Won't be my last

Date of experience: February 4, 2018
castertry L.
1 review
0 helpful votes
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Initially saw a lead time of 6-10 business days when I placed my order, but later saw a revision of 10-15 business days after I had reached out for more info on expected shipping date. I am definitely pleased with my product though, and I have a better expectation of lead time for my next purchase.

Date of experience: February 4, 2018
Chris H.
6 reviews
0 helpful votes
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Love it looks awesome
February 4, 2018

Love it looks awesome

Date of experience: February 4, 2018
Washington
1 review
0 helpful votes
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My saber arrived in a timely manner and in excellent condition! I am more than satisfied with my product and look forward to getting another one in the future :)

Date of experience: February 4, 2018
Rm I.
1 review
0 helpful votes
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The Lightsaber Is Amazing Just Don't Go With FedEx 2Day Shipping I Paid For The 2 Day And It Took a Whole Week and a Half To Arrive.

Date of experience: February 4, 2018
Zax O.
1 review
0 helpful votes
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So far so good!
February 4, 2018

So far so good! Easy!

Date of experience: February 4, 2018
Kentucky
1 review
0 helpful votes
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Issues
February 4, 2018

Had a hard time getting to batteries. My husband happens to be a machine and was able to go in behind the light to open. Looked like the little round speaker was put in at an angle and got wedsged in. We worked it out, but looked to be an error on who put together, plus we had to put in new batteries. These wrere dead! Overall my son is still happy. So not a complete fail! Also note. Add more instructions.

Date of experience: February 4, 2018
California
1 review
0 helpful votes
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The saber itself is wonderfuly made but some of the carved areas on the emitter from the machine are still rough to the touch and could cause some unintentional self harm if you're not wearing gloves. Even then your gloves might get some damage from getting caught.

So over all it's a fantastic saber but it needs a little cleaning up with a file.

Date of experience: February 4, 2018
GB
1 review
0 helpful votes
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Amazing
February 5, 2018

Took longer than i thought but to be expected due to christmas and the new movie. So happy with it! There is a slight rattle on the LED unit however it should be fine and hasnt fallen out yet! Seems to be held in by a metal ring.

Date of experience: February 4, 2018
Indiana
1 review
0 helpful votes
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Its OK
February 5, 2018

It is a nice saber except When I put it together it did not really work out well. I feel as if the amount of money I paid for it shouldve been a nicer one.

Date of experience: February 4, 2018
Utah
1 review
0 helpful votes
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Delayed
February 5, 2018

I really like the sabers, I have multiple. This saber I ordered for my son's birthday the website said to allow 8-14 business days. I thought I ordered it allowing for plenty of time to get it for his birthday, It took almost a month before the saber shipped, I ended up printing a description of the saber to show my son what would eventually come his way.

Date of experience: February 4, 2018
Michigan
1 review
0 helpful votes
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Awesome
February 5, 2018

Great saber! Very pleased! Ordered a second saber and hilt immediately after receiving the first. However it is not showing up on my new order list in my ultrasabers account, just my previously purchased one. Could you please add to my account order **************?

Date of experience: February 4, 2018
California
1 review
0 helpful votes
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The saber itself is nice the issues I have was the guarantee 75 dollars and up yet the saber I received was basic 74.99 with nothing else added. Thought the whole point of these boxes is to get something a little better value at 75 not a random 74.99 dollar saber. My second issue is the led they sit loose and you can hear them hit the sides in the handle. Third issue is the battery it's hard to get it out and they don't give you enough wire to really pull it out so It feels like they will rip off over time.

I contacted support to see when the eta was for shipping, I received a email back with aditude saying 6-10 days. I never received a email conformation never received a thank you nothing beside the Amazon payment. After 12 business days I contacted them again for something, anything since my account never showed a purchase on it yet I was charged. I was told it should ship out in the next two days and it did on day 14. Three shipping days later I finally received it. But the link they sent me did not work it gave my and error to track it. So I had to contact then again for the actual tracking email.

My issue is the fact that it took so long for them to ship them. On the site it shows them pre boxed up and random ready to go. Yet the saber I received was in paper and not very random I feel. So I wounder what they actually show to the sabers they actually ship. Seems like everyone received the same silver with gold saber expect the people who got lucky. I feel because I kept contacting them that I received a junk saber out of spite I could be wrong but it's just how I feel.

If you want a saber buy one. I'll be avoiding the mystery box from them from now on. I'm trying out saberforge next to see the difference in the two companies.

But I will say this at least ultrasaber responds to emails saberforge does not at all.

Date of experience: February 4, 2018
Germany
1 review
0 helpful votes
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Really slow turnover
February 5, 2018

I think your products are quality and therefore are worth it, but the rate at which an order is placed and which it is received is extremely slow.

Date of experience: February 4, 2018
Australia
1 review
0 helpful votes
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Perfect
February 5, 2018

Ordered the Archon v3.1 with light sound.

Took a couple of days extra to ship than quoted but that didn't matter in the end. Arrived quickly once shipped; looks fantastic and is exactly what I expected if not better.

Date of experience: February 4, 2018
Colorado
1 review
0 helpful votes
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Slow
February 5, 2018

Great products and options but I have order 3 of these a month ago and only got one. I ordered them all on the same date

Date of experience: February 4, 2018

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748