On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
Instant Feedback
We monitor reviews for authenticity
My order took longer than expected to ship, however it was definitely worth it. The product is amazing. Extremely high quality, a great display piece and a lot of fun to use. I'm already tempted to buy another saber!
Ultrasabers were great from start to finish. The site was easier to navigate and place my order. The customer service I received through email was stellar. They when I found out I was moving last minute Ultrasabers even worked with me to ensure my saber arrived earlier than expected. Lastly the saber itself was superb! The detail and craftsmanship on the hilt was amazing and the light quality of the blade was equally impressive. I will certainly be ordering additional sabers from Ultrasabers!
Considering I ordered my saber the day after Christmas, I received it relatively quickly. Overall, I'm very satisfied.
I ordered 4 Mystery boxes from ultra sabers. The 8-14 business day turn around time is more like 30, after the 22nd business day I began to inquire about the status. Just got Ignored. No one picks the phone up. I recieved a response when I asked for my money back. The items were sent out first thing that monday. Recieved them today the were the cheapest hilts they sell for $60 guaranteed $75 according to their site dont trust it. Their customer service is a joke.
My first saber purchase, and I will most definitely be buying from Ultrasabers again. Beautiful quality, loud and crisp sound, and the brightness of the blade is glorious. If you're on the fence about buying, don't be. I'm so happy with my saber!
I got an Aeon V4 in my Grab Bag shipment and I love it! Only issues I had were with shipping I was not aware I needed to sign for it so that would be nice to know in advance so I can stay home. Otherwise I love it!
Fast and easy to find what you want!
Shipping took forever. I understand that holidays just ended and movie came out but would be appreciated if you kept customers updated. Very satisfied with the saber. Will be shopping for more i the future
My experience is, overall, very good.
EASY :)
The experience was overall okay. It took about a month for my order to finally ship; but I also ordered right after Christmas. Mystery box was exactly as I expected. Got a nice color (arctic blue) stunt saber. Good quality overall and would definitely purchase again (with better timing).
Product is okay, but ended up paying ca 140bucks for a 75 mystery saber (import to Germany and of course i got a low budget one). So i got what i paid for + taxes.
But took longer than 8-14 business days
Long waiting time
Discs dont work
Good mystery box
My son couldn't wait to get this ultrasaber. He is very happy with it. Loves it. It did seem to take awhile to get. Ordered on January 2 and didn't get until February 5. It said 8 -14 days business days to ship. Otherwise, well worth the wait.
I read how long it would take to receive my product. The length was 8-14 business days. I ordered my product on the 9th of January. Received my product on the 7th of February. Emailed the company multiple times and they told me the same thing. 8-14 business days. Next time Ill have to either order the faster shipping or order from another company because that put a sour taste in my mouth.
The only real problem is that the LED housing is loose in the hilt so it rattles a lot, aside from that everything else is awesome, light are great, sounds is amazing
This lightsaber is basic as possible and the lowest quality offered. Not only is it scratched but it also has a bent plug I ordered. The blades point is glued on with improper alignment. The saber took a whole month to get to me - from January 8th till February 9th! For having spent roughly $120 and waited and entire month (as opposed to the original shipping days 5-7 or holiday extended shipping of 8-14 business day Monday through Friday), I am beyond let down and aggravated. I will not be purchasing another saber without a full refund for this one, and I will steer my friends, family, and colleagues away from purchasing their products as often as possible. Negative 5 out of 5 Stars.
Notice on website about backlog of orders flooding the business after TLJ would have been a helpful heads up so I would have needed to wait a while. Customer service was very polite and apologetic about the delays, so I appreciate it. Thanks to Jeana for sorting out my urgent shipping needs and getting my order to me on time. Love the saber!
Overall id say i had a great purchase experience took a bit longer to get do to the back log but worth the wait
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Toys Store Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members