On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
Instant Feedback
We monitor reviews for authenticity
I have ordered from Ultrasabers 3 seperate times. The first 2 arrived lightning fast, safe, and sound. The 3rd took a little longer but it was right after Christmas and when I reached out to customer service they responded quickly and explained the situation and got my package to me within the week. Stellar Customer Service and products that transcend into a galaxy far far away!
A most excitable experience the anticipation was fantastic in when received enjoyed the item. It was a bright and comfortable fit was a beautiful look
It took nearly a month to get my Lightsaber. Now I fully understand that you all were very busy due to the movie coming out, being backed up from the Christmas holiday and such. However, no where on the site did it say that and I wasn't able to find this out until I emailed (twice) to figure out what happened to my order. The money came out right away but no movement on the package until very beginning of February.
Don't get me wrong, its a great Saber. My husband was very happy with it, (we got the mystery saber box-very well built, extremely bright, great weight-a great piece over all-I'm just super miffed about the shipping and lack of transparency) but you really, REALLY should have it posted some where-social media, your website or even as a disclaimer before final check out-when you are that far behind. That being said, I'm sure we'll be ordering from you all again based on the quality and price of the product.
I got a cool lightsaber to duel my friends with. Thanks ultrasabers!
Didnt expect it to take too long but was worth the wait! Threw a big party and they were definitely the highlight of everyones night. Would definitely recommend to mates!
I ordered a stunt saber (Dark Apprentice V4) on January 12th. It took a little extra time to process due to the backup from Christmas and The Last Jedi but they were very open with the delays. When I ordered my saber I didn't request windows in the emitter and later regretted that but lo and behold when my saber arrived the windows were there with no extra charge! UltraSabers has earned my business for life.
Great company to work with. High quality products at reasonable prices
I received my order much later than the latest date anticipated by Ultrasabers. I tried to contact customer service and got an automated email AFTER the product had shipped. They don't respond to phone calls and their voicemail is always full. Probably will not be shopping or recommending them again. Product itself was fine, just terrible customer service
As an ultra sabers customer, I'm satisfied with my purchase. Everything is what I wanted. There was just one problem, I asked for the retention blade screw set to button, well I got a screw that you had to use a retention to get out. It's ok, no biggie. So guys if you get no button for the screw and you have to use a retention, go to any hardware store and get a 5/64 Hex retention. All in all, I love my purchase and can't wait to purchase more sabers in the future.
Very good. Explained everything. Shipping was longer
Very easy to use website. Even on a smart phone.
Everything was perfect, except you guys gave me the wrong sized blade, I put down whatever the average sized blade is, but you gave me the shortest blade size, I understand that you probably had a lot going on because of the holidays and the new Star Wars movie, Im not going to be pushy, but I would appreciate you guys sending me the right sized blade.
The product is really good, they just need to make it clear that the wrench that you need to take your blade out with doesn't actually come with the saber, other than that it was all good, infact great quality product
I recently received my title as a Sentinel of the Je'daii. I continue to use the lightsaber I received as a padawan. It is the first I constructed, with a yellow kyber crystal I found during my apprenticeship on Alderaan.
At the time, my lightsaber was enough to defend the estate of the nobles I was given the honor to protect. However, since my apprenticeship has ended, the Sith have begun to gravitate toward the places I have sworn to protect. My original lightsaber has always been enough to defend against the Imperial Commandos intent on ravaging the libraries and families of the estates of Alderaan. Now, though, it has not been enough to protect the research facilities of Ahto City. I transferred to Manaan to assist the researchers in harvesting kolto for our people taking part in a rebellion against the Empire in the outer rim. The Sith have been flocking to our facilities, and I have been tiring quickly in the onslaught.
Now, I could not be happier! Since purchasing new upgrades for my lightsaber I have engaged in countless more battles with the Sith! I have a new plug for the blade, which allows the beam to ignite even faster, with a more maneuverable blade. The Sith may think they have been slowing progress in Ahto City, but thanks to Ultrasabers, our facilities remain unscathed, and the Galactic Republic remains the leading force providing justice to the Galaxy!
First experience, did not understand why all these requests for papers.
Amazing quality sabres
Customer service was amazing! I had a concern and received a reply in about 48 hours. The product I received however was not the greatest of quality for the price paid. Pieces were not together properly and move/shake around. So customer service is phenomenal. Do you get your money worth? In my opinion I do not believe so.
Good experience.
Superb purachase, so much so I'm now waiting on three more to come!
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Toys Store Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members