Ultra Sabers

We got lightsabers for my daughter and her boyfriend. Both are high quality and the attention to detail is amazing! Customer Service was great about getting back to me very quickly when I had questions and they were delivered much faster than expected! I would buy from them again and I highly recommend them.

I don't want to fault the company too much, because they do make a nice product and from what I see myself it looks like the company deals with some extremely high volume, but that being said they are very slow at responses, even past their standard 'it takes us a month to get back to you'. So if you're going to order from here, you will get a great product and you will get your moneys worth, but be prepared to wait for a response from them if you need anything special, or as in my case the shipping address changed.

Quality was good. Long wait time as expected. Customer service could be better, such as answering emails and phone calls. I also received an email on both of my purchases that some parts of my sabers were not available. They did give me alternate options but when i customize a saber, that's what i want. They did give me the option to wait until the parts were available but it would have added another 3-4 weeks on my already month long wait. No hate for this company as i do love my sabers. Just a couple things to know before buying.

The shipping time was long, but my sabers got here sooner than I expected (especially because of covid). The tip of the saber has already fallen off of one of them, after having them for less than 48 hours (just from swinging them around, not actual sword combat). I had to put bubble wrap inside of the hilt because the batteries inside move around quite a bit. Other than those errors, the sabers look great, the stand works well, the hilts are pristine and the saber staff attachment works like a charm. I can't say that I'd recommend these sabers for those looking to spar with them, but rather if you want to collect instead.

I had been considering buying a saber from here for a few years and finally decided to get one. All the custom choices were accurate. Customer service is great: I placed my order during a promotion but forgot to enter the promo code; customer service were able to retroactively apply the code after verifying my order qualified. I gave four stars for two reasons: the time from order to delivery was about a month without any indication it would take that long; also, my blade arrived with white spots, which I am guessing is the results of dents during shipping.

I ordered mt Light saber for my Daughter on May 7... I realize the May 4th rush was huge after the Mandelorian came out. My first order somehow didn't include the shipping cost so I had to by 18 buck worth of credits to pay for shipping. The second order in June, I wanted a Violet Amethyst colored blade and put it into my configuration. When I placed the order I noticed the blade was still the standard red. I contacted customer service who helped initially, but later they dropped off the planet. A month later I got it straightened out (i think) and i'm waiting to see what they send.

I bought the dark initiate v4 in tri-adgean silver with color discs. It ended up being a really quality product, even though I was sceptical at first, since i have never bought one before. The only bad thing about the saber was that it took the better part of 2 months to arrive. The hilt is surprisingly sturdy, and the light is very bright, even with two color discs in at once. I only wish the discs themselves would be more absolute colors. The red, green, and blue, should show up as their respective color. Instead, you have to experiment with them to see what looks nice.