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Ultra SabersReviews 19,639

4.8

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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44,070 reviews

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Texas
1 review
0 helpful votes
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So, I ordered a Dark initiate v. 4 and I LOVE IT! The blsde csme as a violet amethyst and was a stunt saber with no sound as I requested it to be. Now, the only issues were the waiting time (two days shy of an exact month... but it ws worth the wait. I'm having so much fun with it.) and the round tip. I asked for a pointed tip. On the other hand, I e-mailed them and they made three incredibly generous offers to handle the solution which I took them up on and I will be getting an extra blade! I'm very pleased with My saber and deciding to save up for another in due time. 5/5 stars.

Date of experience: February 15, 2018
DougieFresh U.
1 review
0 helpful votes
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Great!
February 15, 2018

Great! Great customer service. Explanation of how busy during holidays makes perfect sense. Every email was replied to and explained. Great product great service thank you!

Date of experience: February 15, 2018
Cameron M.
1 review
0 helpful votes
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The site layout was very simple and easy to use
February 15, 2018

The site layout was very simple and easy to use. Customizing purchase is made very easy with the drop down windows for the options.
I placed my order and it arrived roughly a month later. I am very satisfied with the product itself despite the long processing time of ultrasabers. This delay is understandable considering my order was placed around two weeks after the release of Star Wars: The Last Jedi, and there were probably an extremely large amount of orders placed in that time.
Overall I love the Saber I received. Definitely would recommend.

Date of experience: February 15, 2018
Jair D.
1 review
0 helpful votes
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The wait was ridiculous but worth it
February 15, 2018

The wait was ridiculous but worth it

Date of experience: February 15, 2018
Dawn E.
9 reviews
0 helpful votes
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The only thing I had a problem with was an estimated shipping date email or some kind of assurance that it wasn't a scam. I emailed asking why I didn't get a confirmation but it was never answered.
I think an estimated shipping date would help people feel more secure about the purchase.

Date of experience: February 15, 2018
Washington
1 review
0 helpful votes
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Pretty cool
February 15, 2018

Feels good to hold. Color is bright! May add sound to it in the future. Nice quality. Lightweight and easy to maneuver.

Date of experience: February 15, 2018
Joseph V.
6 reviews
0 helpful votes
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Igiy
February 15, 2018

Igiy

Date of experience: February 15, 2018
Matt Q.
4 reviews
0 helpful votes
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Things went a little slow getting the saber, just a few days short of a full months wait, but that is to be expected when you place an order during the peak ordering season.
Saber is sturdy and shines nice and bright, the hilt is quite long but it works nicely for 1 or 2 hand because of the choke points.
Customer service was helpful and answered all my questions swiftly and to the best of their abilities.
I will surely be placing an order for another mystery box in the near future!

Date of experience: February 15, 2018
Pennsylvania
1 review
0 helpful votes
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Worth the wait!
February 15, 2018

Bought a $75 mystery box at a time when they admitted they were pretty backlogged on orders. After waiting a month I emailed them to ask about the status of my order and by chance (or not) it shipped that night. It arrived just a few days later and I couldn't be happier! The quality of the hilt is fantastic and with the blade inserted it's perfectly balanced. Didn't get lucky enough to get a sound card but that's okay, I plan on ordering a custom one eventually. Ultrasabers has my business.

Date of experience: February 15, 2018
Graxymo X.
1 review
0 helpful votes
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Slow processing but good shipping and great products i guess you cant rush quality

Date of experience: February 15, 2018
Joel L.
3 reviews
0 helpful votes
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Great saber
February 15, 2018

Great saber. Wish it had sound.

Date of experience: February 15, 2018
Emily J.
8 reviews
0 helpful votes
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The customer service I received was incredible
February 15, 2018

The customer service I received was incredible. Jason was able to help me fix my order and was prompt with replies. Thank you so much!

Date of experience: February 15, 2018
Maine
1 review
0 helpful votes
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Nice lightsaber
February 15, 2018

Its a nice build and sounds great I love the color and sound quality and the looks and feel of it all defiantly getting another one

Date of experience: February 15, 2018
Frank E.
5 reviews
0 helpful votes
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This was my first ultrasaber, and I'm very impressed with it. Thanks!

Date of experience: February 15, 2018
Delaware
1 review
0 helpful votes
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You dont realize how amazingly real the saber youre about to buy is until its in your hands. The Manticore CE is not only an awesome piece of industrial art, its a fantastic lightsaber!

Date of experience: February 15, 2018
California
1 review
0 helpful votes
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Yes and no
February 15, 2018

I would rate it a 4 if it didn't take so long. I waited for a whole month to revive my saber and I paid $20 for shipping.

Date of experience: February 15, 2018
Puzyri F.
1 review
0 helpful votes
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Sabers took a while to arrive due to holiday back up but other than that a great experience!

Date of experience: February 15, 2018
Washington
1 review
0 helpful votes
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I absolutely love my light saber! It is a little lighter than expected (in a very good way) and comfortable to swing around for a long while. It took a little longer to get here than was stated and it would be nice to receive occasional updates. The total silence after spending a good chunk of money was unnerving, but once I contacted them, they stayed in touch. I am very happy and highly recommend these sabers!

Date of experience: February 15, 2018
Virginia
1 review
0 helpful votes
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Two $75 Mystery Boxes
February 15, 2018

Orders two $75 Mystery Boxes. Very happy with the quick order processing and the light sabers too. Received two Sentinel V4's. One dark Guardian Blue and one silver in Fire Orange. Beautiful!

Date of experience: February 15, 2018
Tai y.
1 review
0 helpful votes
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Besides it taking forever to get, the product was good. Just wish the led wouldn't shake around in the saber. My saber has no sound so I hear the shaking of the LED.

Date of experience: February 15, 2018

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748